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Arabic customer care officer

https://www.randstad.com Logo

Randstad

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Location:
Greece, Athens

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This is for all the local Arabic speakers who are based currently in Athens, Greece! Are you great with people, & really fluent in both Arabic & English? Do you enjoy handling fast challenging situations & providing support in regard to the account of the customers? If you want to take advantage of your previous working experience in the customer service field & join a trusted & fast-growing firm with offices in the centre of Athens, then look no further! Our client has grown to a large international investment firm & been transformed to a true industry leader, striving for the opportunity to help everybody realize their investment goals, like only a big broker can.

Job Responsibility:

  • Dealing with clients’ inquiries via live chat, email & telephone (by prioritization)
  • Performing account analysis & taking actions as required
  • Promoting available products & new features services to account owners
  • Developing & maintaining excellent relationships with prospective & existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results

Requirements:

  • Native level in Arabic
  • Fluency in English
  • An EU work permit
  • PC literacy
  • High adaptability in dynamic working environments & rotating shifts
  • Strong communication skills, both written and verbal
  • Client-centric mindset
  • Be positive, upbeat and thrive on helping others in a friendly way

Additional Information:

Job Posted:
May 20, 2025

Expiration:
December 30, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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