AR Specialist

• Drive collection efforts for overdue customer balances by communicating regularly with clients, addressing payment concerns, and securing appropriate resolution plans
• Prepare and validate customer invoices to ensure billing accuracy, while investigating questions, discrepancies, and requests related to charges or account adjustments
• Apply incoming payments to the correct accounts, reconcile remittances, and research exceptions involving unmatched or incorrectly posted cash
• Create and maintain customer account records, including reviewing credit documentation and supporting recommendations for credit limit decisions
• Process customer credit memos in accordance with company guidelines and required authorization procedures
• Track receivables aging activity, contribute to account analysis, and assist with month-end close tasks and balance reconciliations
• Work closely with cross-functional teams to resolve account issues, improve payment outcomes, and uphold internal financial controls
• Support a high-volume receivables workload while maintaining accurate records and responsive service for customers and business partners

• At least 2 years of experience in accounts receivable, including hands-on responsibility for collections activities
• Solid knowledge of core receivables processes such as invoicing, cash application, payment follow-up, and account reconciliation
• Strong verbal and written communication skills with the ability to handle collection conversations professionally and effectively
• Proven attention to detail with strong organizational skills and the ability to manage multiple priorities accurately
• Proficiency in Microsoft Excel and experience working within accounting or ERP systems
• Ability to analyze billing or payment issues, identify root causes, and resolve discrepancies in a timely manner
• Experience working in a fast-paced environment with a customer-focused and confident approach to collections

Familiarity with systems such as Infor Visual is preferred

• Medical, vision, dental, and life and disability insurance
• Enrollment in company 401(k) plan for contract/temporary professionals
• Free online training