CrawlJobs Logo

Ar/collections Specialist

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Worcester

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are looking for a detail-oriented AR/Collections Specialist to support account resolution and payment activity for customers in Massachusetts. This position focuses on maintaining accurate account records, responding to billing-related questions, and helping reduce overdue balances through clear and effective communication. The ideal candidate brings strong collections experience and a customer-focused approach to resolving payment issues efficiently.

Job Responsibility:

  • Communicate with customers to resolve outstanding balances and encourage timely payment through consistent follow-up
  • Respond to questions related to invoices, payment activity, and account standing with clear and helpful information
  • Post incoming payments accurately and reconcile account activity to ensure records remain current and correct
  • Review customer accounts for past-due items and take appropriate action to support collection efforts
  • Process refunds and apply account credits when adjustments are required
  • Maintain organized documentation of collection activity, customer communications, and account updates
  • Work collaboratively with internal teams to address billing discrepancies and support account resolution
  • Deliver a high level of customer service while balancing collection goals and account accuracy

Requirements:

  • Experience handling commercial and/or consumer collections in a detail-focused business environment
  • Working knowledge of credit and collections practices, including account follow-up and payment resolution
  • Familiarity with billing collection processes and account reconciliation
  • Ability to communicate clearly and effectively with customers regarding sensitive payment matters
  • Strong attention to detail with the ability to maintain accurate financial records
  • Proficiency in processing payments, credits, and refunds with a high degree of accuracy
  • Effective organizational skills and the ability to manage multiple accounts and deadlines
What we offer:
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 15, 2026

Work Type:
On-site work
Icon
Robert Half - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
Unlock 29494 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Ar/collections Specialist

AR/Collections Specialist

A client of ours in Dallas is seeking a motivated AR/Collections Specialist to t...
Location
Location
United States , Dallas
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in accounts receivable, collections, or general bookkeeping
  • Strong attention to detail and ability to reconcile accounts accurately
  • Professional and confident communication skills, especially when following up on payments
  • Comfortable handling incoming calls and shared inbox responsibilities
  • Experience with credit card, check, and ACH payment processing
  • Positive attitude, strong work ethic, and willingness to assist across departments
  • Able to work independently while staying aligned with team priorities
Job Responsibility
Job Responsibility
  • Monitor and manage shared AR email inbox
  • respond to customer payment inquiries
  • Answer inbound phone calls related to billing, payment status, and account questions
  • Review and maintain the accounts receivable aging report
  • Perform regular collection efforts through phone calls and emails to customers with past-due balances
  • Escalate delinquent accounts as needed and coordinate with sales teams on account status
  • Assist in setting up new customer accounts, including verifying tax forms and billing preferences
  • Check credit box and review account standing when new service orders are submitted
  • Prepare and share aging or collection reports with management and relevant departments
  • Post credit card, check, and ACH payments accurately to customer accounts
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

AR/Collections Specialist

We are looking for an experienced AR/Collections Specialist to join our team in ...
Location
Location
United States , Palm Beach Gardens
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong customer service skills with the ability to handle inquiries professionally
  • Excellent communication skills, both written and verbal, to interact effectively with customers and teams
  • Proven ability to build rapport and collaborate with diverse stakeholders
  • Organizational and problem-solving skills to manage competing priorities efficiently
  • Analytical abilities to assess accounts and identify risks
  • Proficiency in Microsoft Office products, including Outlook, Excel, and Word
  • Minimum of 3 years of relevant experience in credit and collections or customer service
  • High School diploma required
  • Associates Degree preferred
Job Responsibility
Job Responsibility
  • Manage assigned customer accounts, ensuring timely follow-up on past due invoices
  • Investigate and resolve disputes, complaints, and queries to maintain customer satisfaction
  • Respond promptly to inquiries from customers and internal teams, providing clear and effective communication
  • Collaborate daily with Customer Service and Sales teams to address account-related issues
  • Develop and maintain strong relationships with key customers to facilitate effective collections
  • Document collection efforts thoroughly and utilize collection tools to track progress
  • Identify and escalate potential credit risks and uncollectable accounts to management
  • Analyze accounts and approve or hold orders based on credit status
  • Monitor and suggest adjustments to customer credit limits and terms as necessary
  • Support management with administrative tasks, ad-hoc projects, and process improvement initiatives
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

AR/Collections Specialist

Our client is looking for an AR/Collections Specialist who enjoys working with p...
Location
Location
United States , San Ramon
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in accounts receivable, collections, or similar accounting roles
  • Excellent organizational, problem-solving, and communication skills
  • Able to handle multiple priorities and meet deadlines
  • Comfortable with accounting software and proficient in Microsoft Excel
  • Strong accuracy and attention to detail
  • Customer service approach with a talent for building relationships with clients and colleagues
  • Associate’s or Bachelor’s degree in accounting, finance, or a related field is preferred
Job Responsibility
Job Responsibility
  • Conduct daily collection activities, reaching out to customers by phone, email, and written communication to resolve past-due accounts
  • Monitor aging reports and prioritize which accounts need attention based on risk and outstanding balances
  • Quickly research and resolve invoice or payment discrepancies for customers
  • Work closely with internal teams to address any billing issues or disputes
  • Negotiate payment plans and settlements with customers as necessary
  • Document all collection activity and communications in the ERP or accounting system
  • Provide regular updates to management on the status of outstanding receivables
  • Prepare and send delinquency notices or statements when required
  • Escalate complex collection matters to management or legal as needed
  • Assist with month-end closing and reconcile the accounts receivable ledger for accuracy
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Ar/collections specialist

Our client, a well-established global organization in the healthcare and medical...
Location
Location
United States , Austin
Salary
Salary:
Not provided
solomonpage.com Logo
Solomon Page
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred
  • Minimum of 2+ years of accounts receivable or general accounting experience, preferably in a healthcare, medical products, or manufacturing environment
  • High-volume AR processing experience required
  • Strong Excel skills, including formulas, functions, and data analysis
  • Experience with accounting or ERP systems such as SAP, Sage Intacct, Oracle, or similar platforms strongly preferred
  • Strong attention to detail with solid analytical and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy
  • Professional communication skills and a customer-service-oriented mindset
Job Responsibility
Job Responsibility
  • Perform initial review and setup of customer accounts, including contracts, agreements, billing documentation, and supporting records
  • Own and maintain customer profiles within the accounting system and billing platforms
  • Perform daily AR duties including invoicing, cash application, payment posting, and account reconciliations (high-volume environment)
  • Apply payments accurately via check, ACH, wire, and lockbox, ensuring proper allocation to customer accounts
  • Monitor and manage open receivables, follow up on past-due balances, and support collections efforts as needed
  • Research and resolve payment discrepancies, short pays, deductions, and unapplied cash
  • Prepare and assist with month-end AR close activities, including reconciliations, aging reports, and accruals
  • Support revenue-related audit requests and ad-hoc reporting by providing accurate and complete AR documentation
  • Collaborate with sales, customer service, and internal stakeholders to resolve billing or payment issues
  • Identify opportunities to improve AR processes, strengthen internal controls, and support automation initiatives
What we offer
What we offer
  • medical
  • dental
  • 401(k)
  • direct deposit
  • commuter benefits
Read More
Arrow Right

AR/Collections Specialist

We are looking for an experienced AR/Collections Specialist to join our team on ...
Location
Location
United States , Palm Beach Gardens
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong customer service skills with the ability to handle inquiries professionally and effectively
  • Excellent communication abilities, both written and verbal
  • Proven problem-solving and organizational skills to manage competing priorities
  • Ability to work under pressure and maintain a positive, proactive attitude
  • Proficiency in Microsoft Office applications, including Outlook, Excel, and Word
  • Experience with accounting software systems, CRM tools, and collections processes
  • High school diploma required
  • Associate degree preferred
  • Minimum of three years’ experience in customer service, credit, or collections roles
Job Responsibility
Job Responsibility
  • Monitor assigned customer accounts and actively follow up on overdue invoices to ensure timely payments
  • Investigate and resolve customer queries, disputes, and complaints to maintain positive client relationships
  • Collaborate daily with Customer Service and Sales teams to address account-related issues and streamline communication
  • Document collection efforts and maintain organized customer files using designated tools
  • Assess and analyze customer accounts daily to make informed decisions regarding order holds and credit limits
  • Identify and escalate high-risk accounts or uncollectible debts to management for review
  • Prepare and complete administrative tasks and ad hoc reports as assigned
  • Support management in implementing process improvements and service enhancement initiatives
  • Provide backup support across teams during peak periods or absences
  • Maintain compliance with finance policies and procedures while meeting established performance metrics
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right

AR/Collections Specialist

We are looking for an experienced AR/Collections Specialist to join our team on ...
Location
Location
United States , Eden Prairie
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2 years of experience in accounts receivable and collections
  • Proficiency in managing cash applications and resolving invoice discrepancies
  • Strong understanding of B2B collections processes and practices
  • Ability to analyze aging reports and identify overdue accounts
  • Excellent communication skills for effective customer interactions
  • Detail-oriented with the ability to maintain accurate records
  • Familiarity with financial systems and tools used for accounts receivable
  • Proven ability to work independently and manage priorities in a fast-paced environment
Job Responsibility
Job Responsibility
  • Communicate with customers to remind them of outstanding balances and request payment dates
  • Provide copies of invoices and statements to customers upon request
  • Resolve discrepancies related to invoices and payments efficiently
  • Perform business-to-business (B2B) collections while maintaining professionalism
  • Monitor aging accounts and generate reports to track overdue balances
  • Apply cash payments accurately and ensure accounts are updated in a timely manner
  • Collaborate with internal teams to address and resolve collection issues
  • Maintain detailed records of customer interactions and payment agreements
  • Analyze account balances and recommend actions to ensure timely collections
  • Support the preparation of reports related to accounts receivable and collections
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Collections Specialist

Handle customer payment discrepancies, accounts receivable, identify outstanding...
Location
Location
United States , Wilmington
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors degree in Accounting/Finance/Business Administration
  • 2+ years of AR/Collections experience
  • Proficient in Microsoft Office Suite
  • Excellent negotiation skills
  • Strong attention to detail
Job Responsibility
Job Responsibility
  • Manage credit and collection functions
  • Prepare customer invoices electronically
  • Monitor aging AR balances
  • Analyze and review customer credit worthiness
  • Identify delinquent accounts
  • Ensure proper documents and agreements are on file
  • Perform payment reconciliations
  • Investigate and resolve discrepancies
  • Develop and schedule payment plans
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Accounts Receivable / Collections Specialist

Our client is seeking a temp-to-hire Accounts Receivable / Collections Specialis...
Location
Location
United States , Merrick
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in accounts receivable, collections, or a blended AR/collections role
  • Strong customer service skills with the ability to handle sensitive conversations professionally
  • Excellent communication, negotiation, and problem-solving abilities
  • High attention to detail and strong organizational skills
  • Proficiency with accounting software and Microsoft Excel
  • Ability to work independently and as part of a team in a fast-paced environment
Job Responsibility
Job Responsibility
  • Manage accounts receivable processes, including invoicing, payment posting, and account reconciliation
  • Perform commercial and/or consumer collections activities in a professional and customer-focused manner
  • Follow up on past-due accounts by phone and email while maintaining positive client relationships
  • Research and resolve billing discrepancies, payment issues, and account questions
  • Communicate effectively with customers and internal departments regarding account status
  • Maintain accurate records of collection efforts and payment activity
  • Support cash applications and other accounting-related tasks as needed
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right