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We are looking for an experienced AR/Collections Specialist to join our team in Forest Park, Illinois. In this Contract to permanent position, you will play a key role in managing tenant receivables, ensuring timely revenue collection, and maintaining accurate financial records. This is an excellent opportunity for professionals with a strong background in accounts receivable and collections who thrive in a collaborative and detail-oriented environment.
Job Responsibility:
Oversee full-cycle accounts receivable processes, including rent payments, assessments, and other tenant charges
Monitor aging reports to identify and address past-due balances promptly
Negotiate and document payment plans while ensuring compliance and tracking adherence
Accurately apply payments and resolve issues such as unapplied cash or short payments
Investigate and resolve billing discrepancies to minimize potential write-offs
Maintain up-to-date tenant and owner ledgers within the property management system
Collaborate with property managers to address escalated issues, legal actions, and move-out balances
Assist with month-end closing activities, reporting, and audit-related tasks
Work closely with cross-functional teams to ensure seamless processes and communication
Requirements:
A minimum of 2 years of experience in accounts receivable with a focus on collections
Proficiency in managing tenant ledgers, aging reports, and delinquency cycles
Strong negotiation skills with the ability to maintain positive tenant relationships during collections
Advanced skills in Excel, including reconciliations and payment plan tracking
Proven ability to manage high volumes of accounts across multiple properties
Exceptional organizational skills with keen attention to detail
Comfortable collaborating with property management, leasing, and accounting teams
Nice to have:
Prior experience in property management or real estate is highly desirable