AR / Collections Specialist

• Manage the accounts receivable process, ensuring timely and accurate billing and collections
• Handle B2B collections, including negotiating payment arrangements and resolving disputes
• Apply cash payments and reconcile cash activity to maintain accurate financial records
• Provide exceptional customer service by addressing inquiries and concerns related to billing and payments
• Utilize intermediate Excel skills, including pivot tables and formulas, to analyze financial data and generate reports
• Conduct credit risk analysis to evaluate customer payment trends and minimize financial exposure
• Collaborate with internal teams to align accounts receivable processes with company goals
• Identify opportunities for process improvement and implement solutions to enhance efficiency
• Prioritize tasks effectively to meet deadlines and contribute to team success
• Ensure compliance with company policies and industry standards in all collection activities

• Minimum of 3–5 years of experience in B2B collections or accounts receivable
• Proficiency in Microsoft Excel, including pivot tables
• Strong communication and negotiation skills
• Proven ability to work independently and take initiative
• Self-motivated with a focus on achieving team goals and deadlines
• Experience in healthcare, manufacturing, or other B2B industries is preferred
• Familiarity with credit risk analysis and performance metrics
• Analytical mindset with the ability to assess and resolve financial issues efficiently

Familiarity with advanced Excel features like macros is a plus

• Medical, vision, dental, and life and disability insurance
• Eligible to enroll in company 401(k) plan
• Free online training