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Our client is looking for an AR/Collections Specialist who enjoys working with people and numbers. In this important role, you’ll help manage accounts receivable processes and lead collections activities to ensure customer invoices are paid on time. You’ll collaborate with various teams and connect directly with clients to resolve billing questions, negotiate payment arrangements, and keep accurate transaction records. The ideal candidate is detail-oriented, an excellent communicator, and enjoys a dynamic, fast-paced work environment.
Job Responsibility:
Conduct daily collection activities, reaching out to customers by phone, email, and written communication to resolve past-due accounts
Monitor aging reports and prioritize which accounts need attention based on risk and outstanding balances
Quickly research and resolve invoice or payment discrepancies for customers
Work closely with internal teams to address any billing issues or disputes
Negotiate payment plans and settlements with customers as necessary
Document all collection activity and communications in the ERP or accounting system
Provide regular updates to management on the status of outstanding receivables
Prepare and send delinquency notices or statements when required
Escalate complex collection matters to management or legal as needed
Assist with month-end closing and reconcile the accounts receivable ledger for accuracy
Support ongoing improvements to accounts receivable and collections processes
Follow company policies and compliance standards in handling customer and financial information
Requirements:
Previous experience in accounts receivable, collections, or similar accounting roles
Excellent organizational, problem-solving, and communication skills
Able to handle multiple priorities and meet deadlines
Comfortable with accounting software and proficient in Microsoft Excel
Strong accuracy and attention to detail
Customer service approach with a talent for building relationships with clients and colleagues
Associate’s or Bachelor’s degree in accounting, finance, or a related field is preferred