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AR / Collections Specialist

United States, Burbank · Job Posted June 15, 2026
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Job Description

We are looking for an AR / Collections Specialist to join a well-established, stable, and long-standing organization the San Fernando Valley. This opportunity is ideal for an accounting specialist who can manage receivables, billing, cash application, and customer follow-up with accuracy and professionalism. The person in this role will help maintain healthy cash flow, support financial close activities, and work cross-functionally to resolve account issues in a timely manner.

Job Responsibility

  • Prepare and issue customer invoices each day, ensuring billing records are complete, accurate, and delivered on schedule
  • Apply incoming payments to the appropriate customer accounts across multiple payment methods, including credit cards, wire transfers, checks, and cash receipts
  • Maintain the accuracy of accounts receivable records by reconciling sub-ledger activity to the general ledger and reviewing aging balances regularly
  • Research billing questions, payment variances, and disputed charges, then partner with internal teams to resolve outstanding issues promptly
  • Contribute to month-end and year-end close by organizing receivable activity, supporting account analysis, and supplying documentation for audit requests
  • Process refund requests related to customer deposits, maintain organized financial records, and assist with routine filing for audit preparedness
  • Contact customers regarding overdue balances, escalate delinquent accounts to the appropriate internal teams, and support resolution of pricing or payment concerns
  • Coordinate scheduled credit card charges, update customer payment terms based on approved requests, and recommend write-offs or other actions for aged balances when appropriate
  • Assist with petty cash administration and perform authorized banking transactions such as deposits and withdrawals as needed

Requirements

  • At least 3 years of experience in accounts receivable, collections, or a similar accounting support role
  • Hands-on knowledge of invoicing, cash applications, billing processes, and commercial collections activities
  • Ability to reconcile account activity accurately and identify discrepancies across customer ledgers and financial records
  • Experience handling multiple forms of payment while maintaining strong attention to detail and documentation standards
  • Comfortable communicating with customers and internal departments to resolve past-due balances and payment disputes professionally
  • Proficiency with standard accounting systems and spreadsheet tools used for receivables tracking and reporting
  • Strong organizational skills with the ability to manage deadlines, prioritize tasks, and support closing and audit activities effectively

What we offer

  • Medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • 401(k) plan
  • free online training

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