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AR/Chargebacks Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , New Brunswick

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

65000.00 - 75000.00 USD / Year
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Job Description:

We are looking for an AR/Chargebacks Specialist to support receivables operations and help maintain accurate financial records for a growing organization in New Brunswick, New Jersey. This position focuses on managing customer deductions, researching payment issues, and resolving retail chargeback activity with precision and urgency. The ideal candidate brings hands-on experience with NetSuite and a strong understanding of accounts receivable processes within high-volume retail environments.

Job Responsibility:

  • Review incoming payments, identify short pays or deductions, and reconcile account activity to maintain accurate receivables balances
  • Investigate retail chargebacks from large national customers, determine root causes, and coordinate timely resolution with internal and external stakeholders
  • Maintain detailed records of disputes, credits, unapplied cash, and outstanding balances to support clean account reporting
  • Use NetSuite to process receivables transactions, update account notes, and track deduction-related activity across customer accounts
  • Follow up on overdue invoices and open deductions to improve collections performance and reduce aging exposure
  • Partner with sales, customer service, and finance teams to clarify discrepancies and resolve issues affecting payment accuracy
  • Prepare routine reports on chargeback trends, recovery status, and open receivables for management review

Requirements:

  • Experience working in accounts receivable with direct responsibility for deduction and chargeback resolution
  • Proven background handling big box retail chargebacks in a fast-paced environment
  • Hands-on proficiency with NetSuite, including receivables processing and account research
  • Strong understanding of AR workflows, payment application, reconciliations, and dispute tracking
  • Ability to analyze account discrepancies, prioritize open issues, and drive timely follow-up
  • High level of accuracy, organization, and attention to detail when managing financial records
  • Effective written and verbal communication skills for cross-functional collaboration and customer interaction
What we offer:
  • 401k
  • PTO
  • pension plan

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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