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AR/Billing/Collections Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Seattle

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

75000.00 - 78000.00 USD / Year
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Job Description:

We are in search of an AR/Billing/Collections Specialist to join our operations in Seattle, Washington. This role demands a keen eye for detail and strong communication skills, with a focus on maintaining efficient collections and ensuring accurate billing processes. You will be actively involved in managing customer accounts, from processing applications to resolving inquiries, and will play a crucial role in improving our financial efficiency.

Job Responsibility:

  • Efficiently process customer credit applications, ensuring accuracy at all stages
  • Keep customer credit records up-to-date, making necessary updates as needed
  • Engage in proactive communication with customers regarding overdue payments, negotiating payment plans when necessary, and resolving any disputes to ensure a smooth collection process
  • Collaborate with internal teams to address billing discrepancies, resolve invoicing errors, and ensure accurate financial records are maintained
  • Contribute to the automation of the collections process by aiding in the implementation and improvement of automated collection tools and workflows
  • Regularly review aging reports and identify overdue payments, escalating delinquent accounts as necessary to minimize financial risk
  • Provide detailed weekly updates to management on collections progress, outstanding balances, and potential risks
  • Use your knowledge of accounting software systems and CRM to effectively manage accounts receivable and streamline the collections process
  • Handle inbound calls from customers, providing a high level of service and resolving any billing or payment-related issues
  • Administer claims and review invoices, ensuring they are accurate and issued to customers in a timely fashion

Requirements:

  • Proficiency in Accounting Software Systems
  • Familiarity with CRM tools
  • Experience in Accounts Receivable (AR) management
  • Ability to answer inbound calls professionally and efficiently
  • Understanding of Billing Functions and related processes
  • Experience in Claim Administration
  • Knowledge of Collection Processes and strategies
  • Ability to review invoices for accuracy and completeness
  • Experience in analyzing Aging Reports
  • Skill in generating and interpreting Status Reports
What we offer:
  • Medical/Dental/Vision
  • Life insurance
  • STD/LTD
  • 15 days PTO
  • 8 paid holidays
  • 401k with match

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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