AR Associate

• Timely and accurate invoicing for all customer transactions
• Maintain up-to-date customer account information and billing records
• Monitor customer accounts to identify and address overdue payments
• Perform collections calls and follow-up inquiries to ensure timely payment
• Allocation of payments
• Work collaboratively with other departments to resolve issues impacting accounts receivable
• Prepare and analyze accounts receivable aging reports and provide insights
• Assist with the reconciliation of customer accounts as necessary
• Support the development and implementation of improved processes within the accounts receivable function

• Proven experience in accounts receivable or related financial roles
• Strong understanding of credit control principles and practices
• Excellent attention to detail with strong analytical skills
• Ability to multitask and manage time effectively to meet deadlines
• Strong interpersonal and communication skills
• Proficiency in Microsoft Excel and other financial software
• Ability to work collaboratively within a team and also independently
• Strong customer service mindset with the ability to resolve conflicts

Knowledge of ERP system IFS & CRM System Salesforce is an advantage but not essential

• A supportive, collaborative team environment
• Company Pension Scheme
• 25 Days Holiday + Bank Holidays
• Flexible Holiday Scheme (buy or sell up to 5 days of your annual leave)
• Substantial (up to 70%) employee discount on water softeners, 30% discount for friends and family
• Perks at Work retail/leisure/travel discounts and more
• Cycle to work program
• Wellbeing programs
• Free eye test plus £100 towards prescription glasses
• Paid time off for child’s first day at school, graduation day, new grandparents leave, enhanced maternity leave, full pay paternity leave
• Free fruits daily and free coffee on Fridays
• Social events: Summer Family BBQ and Annual Awards + activities and fundraisers throughout the year
• Paid volunteering day
• Relaxed Dress Code
• Access to ongoing learning and development through our online learning platforms