Aqueduct Operations Operative Job at Morson Talent (Wrexham)

Job Description

Purpose of the Role To deliver the safe, controlled, and efficient movement of powered and unpowered boating traffic across the Pontcysyllte Aqueduct by actively managing navigation, enforcing safety requirements, and providing a high-quality experience for boaters and visitors. This role will operate in designated hours of peak demand. Reporting to the local Operational Team the role will be supported by on-site Trust colleagues at Trevor Basin and will be an important part not only in reinforcing safety at the site but also in reinforcing visitor experience and thereby promoting this important World Heritage Site.

Job Responsibility

Control entry and exit to the aqueduct in line with the operating model implementing single-direction navigation
Use stop/go paddles to regulate movement, manage batches of craft on a one-way system and in conjunction with colleague Operatives
Provide a link with both Operations Team and on-site Destinations & Attractions team/volunteers to ensure effective communication across the site
Maintain safe navigation at all times
Enforce no overtaking and low speeds as well as safe distancing of craft
Monitor boat behaviour and intervene where needed providing relevant advice to boaters and aqueduct users
In accordance with Trust safety procedures, report and record incidents of concern where necessary
Help manage any safety incidents in line with Trust procedures and in conjunction with local Trust staff and - where necessary - emergency services or other partner organisations
Manage queues on the Aqueduct and at either end during peak times
Adjust flow timings to reduce congestion
Communicate waiting times and delays to customers and users
Provide a visible, friendly and professional presence for the Canal& River Trust
Assist inexperienced users on the canal as well as moderate and mitigate towpath congestion
Answer queries and support visitor experience in conjunction with on-site colleagues

Requirements

Strong verbal communication
Ability to remain calm under pressure
A strong awareness of safety and positive attitude to promoting safe working
Customer service skills necessary

Morson Talent - All Job Offers

Select Country

Aqueduct Operations Operative

Job Description

Job Responsibility

Requirements

Looking for more opportunities?

Aqueduct Operations Operative

Transport Co-ordinator

Teaching Assistant (SEN)

Pcv Driver

Sen Teacher

Pharmacy Intern

SEN Teaching Assistant

Sen Teacher (Secondary)

Accounts Payable Clerk

Our AI answers in your language