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Aquatics Officer

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360 Resourcing Solutions

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Location:
United Kingdom , Ellesmere Port

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

18751.00 GBP / Year
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Job Description:

To lead and support the Aquatics programme for the leisure facilities, ensuring that we deliver a consistent and good quality front line service to all Brio Leisure customers. Advising Facility Managers on industry initiatives and product development, monitoring, and reporting on aquatics performance, and to drive income generation across all aquatics products and services to meet and/or exceed revenue goals.

Job Responsibility:

  • Lead and support the Aquatics programme for the leisure facilities
  • Ensure delivery of a consistent and good quality front line service
  • Advise Facility Managers on industry initiatives and product development
  • Monitor and report on aquatics performance
  • Drive income generation across all aquatics products and services
  • Be the lead for one specialism
  • Provide specialist knowledge and oversight on Swim England Learn 2 Swim Scheme and School Curriculum
  • Provide specialist knowledge on NPLQ and Trainer/Assessors
  • Provide specialist knowledge for Swimming Instructor Recruitment and Swim Specific Volunteer Scheme
  • Ensure all internal and external swim teaching programmes are delivered to standards
  • Ensure safe working practices
  • Identify needs and develop effective schemes for customer retention and new members
  • Develop partnership links with local swimming clubs
  • Line Manager responsibility for NPLQ Trainer/Assessors and Aquatics Leads
  • Organise swimming programmes, events, and activities
  • Oversee delivery of the Brio Leisure Learn to Swim programme
  • Assist in marketing, publicity, and promotion
  • Support Facility Managers in generating new members
  • Participate in recruitment and induction of swimming instructors
  • Develop and maintain knowledge of market trends
  • Assist in monitoring customer statistics and KPIs
  • Communicate and support operational teams
  • Advise on maintenance of swimming programme equipment
  • Ensure appropriate records are in place
  • Deliver Company training programmes
  • Plan, review, and implement operational procedures and policies

Requirements:

  • Lead and support Aquatics programme
  • Ensure consistent, good quality frontline service
  • Advise Facility Managers on industry initiatives and product development
  • Monitor and report on aquatics performance
  • Drive income generation across all aquatics products and services
  • Attend relevant industry webinars
  • Develop specific frameworks for good practice and consistency
  • Provide specialist knowledge on Swim England Learn 2 Swim Scheme of Work and School Curriculum scheme of work
  • Provide specialist knowledge on National Pool Lifeguard Qualifications (NPLQ) and Trainer/Assessors
  • Provide specialist knowledge for Swimming Instructor Recruitment and Swim Specific Volunteer Scheme
  • Ensure all swim teaching programmes are delivered according to Brio Leisure standards
  • Ensure safe working practices
  • Identify needs, develop, introduce, and deliver effective schemes for customer retention and new members
  • Develop partnership links with local swimming clubs
  • Line Manager responsibility for NPLQ Trainer/Assessors
  • Line Manager responsibility for Aquatics Leads
  • Organise swimming programmes, events, and activities
  • Oversee delivery of Brio Leisure Learn to Swim programme and related software
  • Assist in marketing, publicity, and promotion
  • Support Facility Managers in resource use and generating new members
  • Participate in operational recruitment and induction of swimming instructors
  • Develop and maintain knowledge of swimming lesson market trends, competition, and customers
  • Assist in monitoring customer statistics, management information, KPIs
  • Communicate and support operational teams with specialist knowledge
  • Advise and implement on maintenance and appropriateness of swimming programme ancillary equipment
  • Ensure appropriate records for NPLQ, ASA, PSOP, NRASTC are in place and monitored
  • Deliver established Company training programmes
  • Plan, review, and implement operational procedures, management policies, and regulations
What we offer:
  • 25 days of annual leave per year (increases to 30 days after 5 years)
  • Free Brio Leisure gym membership
  • Discounts through 'Brio Staff Shop' benefits platform
  • Free uniform & DBS check (if required)
  • Favourable pension scheme
  • Internal health checks for over 40’s
  • Discounts on food and drink at on-site café during working hours

Additional Information:

Job Posted:
March 21, 2026

Expiration:
April 02, 2026

Employment Type:
Parttime
Work Type:
On-site work
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