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Aquatic & Park Service Lead

United States, El Paso · Job Posted February 20, 2026
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Job Description

The El Paso Water Park Aquatics & Park Services Lead is responsible for providing a safe recreational environment by ensuring guests follow water park policies and responds to any emergencies in a timely manner. Each water park location features a unique theme with water slides, climbing walls, lazy rivers, kiddie playgrounds and leisure pools.

Job Responsibility

  • Enforce all rules and regulations
  • Ensures lifeguard rotations and breaks are done efficiently and in accordance with Ellis & Associates, State, and Local regulations
  • Provide needed supervision to prevent accidents
  • Assist with the Aquatics & Park Service supervisors to ensure smooth operation of the facilities
  • Responsible for assisting in leading a team of approximately 30+ lifeguards within the aquatics department, enforcing established rules, complying with regulations, and maintaining a professional appearance and demeanor
  • Assist in performing supervisory tasks of a team, including resolving conflict, coaching, and developing others, promoting teamwork, and performance management
  • Responsible for monthly auditing quota-observing lifeguards 10/20s, live action drills, and operational manikin drops
  • Follow proper procedures when testing pool chemicals if necessary
  • Will serve as the Management Responder for any first aid or medical needs. Responsible for ensuring proper care, directing guests(s) to off-site medical care, or activating the Emergency Action Plan as needed. Will complete all first aid reports with clear factual statements
  • Responsible for the care and maintenance of issued equipment
  • Participate and assist with in-service training programs for safety, customer service at all water park facilities
  • Keep the water park areas clear of dangerous objects and substances
  • Enforce El Paso Water Parks, Ellis & Associates and Legends Global safety standards
  • Will serve as the first management integration for all aquatics related guest concerns. Must be able to think critically and empathetically to reach conclusions
  • Act as a first responder and jump in the water to keep guests safe
  • Assist in maintaining proper aquatics records
  • Immediately report needed repairs to the aquatics supervisor, assistant manager and/or manager
  • Present a favorable, professional public image
  • Perform related duties as assigned by Aquatic & Park Service supervisor and or manager. Duties may include, but not limited to, general housekeeping, general maintenance, inspection of equipment and aquatic features within the park
  • Assist in opening, closing, and operating of the facility as directed by management
  • Complete all required company trainings and compliance courses as assigned
  • Assist in maintaining pools by brushing, skimming, vacuuming, scrubbing, etc. as required
  • Adheres to company standards and maintains compliance with all policies and procedures
  • Ensuring that guests receive outstanding customer service by providing a friendly, fun, safe environment
  • Maintains high standards, positive attitude, and professional appearance
  • Attend staff meetings as required. Develop and maintain a harmonious working relationship with all other departments
  • Work extended and/or irregular hours including nights, weekends and holidays as needed
  • Recognize and respond effectively to all emergency situations
  • Maintains current certifications and stays up-to-date professionally in the aquatics and risk management field
  • Recognize and respond effectively to all difficult/emergency situations
  • Assists in training and managing Park Services Team including COVID polices, proper chemical training, and cleanliness training
  • Follow and enforce all sanitation procedures including safety guidelines and OSHA requirements
  • Oversee daily tasks associated with maintaining cleanliness of the park including sweeping, brushing, cleaning, and stocking restrooms, emptying trash cans, etc

Requirements

  • Must be 16 years of age or older
  • Ability to understand and follow verbal directives and written directions
  • Bilingual (English and Spanish) preferred
  • Must be able to swim, perform water activities and rescues
  • Must be able to swim 50 yards (front crawl or breaststroke), swim under water for 10 feet, and retrieve a 10-pound brick from bottom of a pool (shallow water)
  • Must be able to swim 200 yards (front crawl or breaststroke), tread water for 2 minutes with hands out of the water and retrieve a 10-pound brick from the deepest part of the pool (deep water)
  • Maintain an effective working relationship with clients, employees, vendors, patrons, and others encountered in the course of employment
  • Current Ellis & Associates (or equivalent) lifeguard certification preferred or able to attain certification upon hire
  • Recognizes an emergency and takes appropriate action
  • Demonstrate leadership experience with team-oriented approach
  • Excellent verbal communication skills
  • Must be able to work a flexible schedule, including nights, weekends, and holidays
  • Working towards a High School Diploma or GED preferred
  • Preferred two years of experience in aquatics operation: lifeguarding, lifeguard training, swim instruction
  • Ability to Swim
  • Operate a personal computer using Windows, Microsoft Office, and other standard office equipment preferred
  • Ability to work in a stationery position and move around the facilities for prolonged periods of time
  • Ability to bend routinely and repetitively to lift 20lbs or less and occasionally bend to lift more than 20lbs
  • Comfortable working outdoors in various weather conditions

Nice to have

  • Bilingual (English and Spanish)
  • Current Ellis & Associates (or equivalent) lifeguard certification
  • Two years of experience in aquatics operation: lifeguarding, lifeguard training, swim instruction
  • Operate a personal computer using Windows, Microsoft Office, and other standard office equipment

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