Aps6 lead deployment coordinator (elearning & training)

• Training Management: Manage the enrolment of staff in eLearnings and facilitated training, ensuring deployment across the agency is conducted in a timely manner
• Team Leadership: Lead and support the development of a team, setting priorities to maintain cohesion and ensure high-quality outputs
• Systems & Reporting: Create, test, and deploy modules using the Learning Management System (LEAP) and distribute detailed reports on training completions
• Stakeholder Engagement: Monitor inbound enquiries via Jira, Outlook, and MS Teams, ensuring high-quality, consistent responses that meet stakeholder expectations
• Program Support: Assist with operations and personnel support functions while driving iterative improvements for learning initiatives

• Proven Coordination Skills: Significant experience managing schedules, prioritising tasks, and meeting deadlines in a fast-paced environment
• Communication Excellence: Strong verbal and written communication skills with a thorough understanding of protocols and etiquette for internal and external stakeholders
• Analytical & Strategic Thinking: Demonstrated critical thinking and decision-making abilities to address issues and support the flexible delivery of programs
• Technical Proficiency: Competence in Microsoft Office Suite and administrative processes
• experience with LEAP or Jira Service Desk is highly desirable
• Discretion: A thorough understanding of confidentiality and privacy principles to handle sensitive information with integrity
• Qualifications: A degree in Business Administration, Management, Project Management, or L&D—or equivalent professional experience
• Must be an Australian citizen

Experience with LEAP or Jira Service Desk

• Super
• Training and education