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APS4 - Clearance Support Officer

https://www.randstad.com Logo

Randstad

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Location:
Australia , Adelaide

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

44.00 - 46.00 AUD / Hour
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Job offer has expired

Job Description:

The Customer Service Officer role requires candidates that can work as part of a team contributing to a whole of government service. In this role candidates need a strong background in customer service/service delivery with the ability to problem solve and adapt to changes in work priorities.

Job Responsibility:

  • Responding to phone and email security clearance related enquiries
  • Processing and transacting security clearance related products
  • Working collaboratively within a diverse team and work environment
  • Ongoing engagement with on-the-job training and participation in activities to build and maintain customer service skills, systems and product knowledge

Requirements:

  • Must be an Australian Citizen and hold a Baseline Clearance or willing to obtain one
  • Demonstrated ability to operate and produce high quality customer service outcomes in a fast paced environment with competing priorities
  • Strong communication skills to support a diverse range of stakeholders
  • Developed interpersonal and organisational skills with the ability to manage competing deadlines and adhoc tasks
  • High level computer literacy, with demonstrated ability to learn new systems
  • Valid driving licence with access to a vehicle (essential)
What we offer:
  • Three pay runs per week ensuring you are always paid within the week
  • Access to My Randstad portal for easy payslip access
  • Exclusive access to roles before we go to market
  • Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more
  • Access to our employee assistance program services, including counselling services

Additional Information:

Job Posted:
April 28, 2026

Expiration:
May 08, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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