APS3 Transcription Officer

• Produce accurate and timely transcripts of official proceedings from audio, video, and live recordings, applying judgement to resolve routine issues
• Review and edit transcripts to ensure compliance with strict agency standards, identifying recurring issues that impact quality or efficiency
• Manage, catalogue, and store recordings and transcripts in accordance with legislation, security requirements, and internal policies
• Work closely with the wider team to meet operational priorities, service standards, and publication timeframes, adapting flexibly to changing workloads

• Strong written and verbal communication, including the ability to accurately transcribe audio and clearly document procedures
• High proficiency in Microsoft Word and digital tools, with a minimum typing speed of 70 words per minute
• Strong organisational skills with the ability to plan, prioritise, and adjust work to meet competing, strict deadlines
• A collaborative mindset, a willingness to share information, and the agility to contribute to new processes and ways of working
• Must hold Australian Citizenship and currently reside in Australia
• Must satisfy a National Police Records Check and be willing to undergo further security clearances if required
• Typing speed - 70 words per minute

Prior experience in audio transcription, dictation, or working within a court, tribunal, or legal environment is highly regarded but not essential

• A dedicated consultant as a consistent point of contact
• Discounts at major retailers like David Jones, My Myer, JB Hi-Fi, Rebel Sport, Woolworths, Hoyts cinemas, and many more
• A free Employee Assistance Program (EAP) providing professional support services for you and your family
• Access to your payslips at the click of a button via our MyRandstad App
• A weekly pay cycle which gives you access to your wages sooner rather than later