Aps3 Participant Support Officer Job at Randstad (Woodridge)

APS3 Participant Support Officer

The APS3 Participant Support Officer is a crucial first point of contact for par...

Location

Australia , Rockhampton

Salary:

37.36 AUD / Hour

Randstad

Expiration Date

May 20, 2026

Requirements

Communication: Ability to communicate clearly and empathetically with participants, their families, and other stakeholders, both verbally and in writing
Service Excellence: A strong focus on providing high-quality service, understanding participant needs, and guiding them through the process
Organisation: Ability to manage multiple tasks and priorities efficiently, including case management and administrative duties
Problem-Solving: Capability to identify issues and develop practical solutions to assist participants in accessing services and supports
Collaboration: Skill in building rapport with participants and working effectively with colleagues and external stakeholders
Accuracy: Ensuring accuracy in documentation and compliance with policies and procedures
Knowledge: Understanding of the framework, disability services, and the challenges faced by people with disabilities
Adaptability: Flexibility to respond to changing circumstances and participant needs
Experience working in the Disability sector
Australian Citizenship is mandatory

Job Responsibility

Manage and resolve participant matters by actioning planning tasks as per the legislation
Provide front reception support, including assisting with participant enquiries at self-help kiosks and online support
Resolve participant and stakeholder enquiries, provide information, and make referrals to appropriate government or community services
Manage the team's shared email inbox, appointments, and telephone enquiries
Coordinate appointments, ensuring office facilities are accessible for all
Perform data entry activities and ensure follow-up actions are completed
Receive and record complaints and other feedback in the Business systems

What we offer

Super

Fulltime

APS3 Participant Support Officer

The APS3 Participant Support Officer is a crucial first point of contact for par...

Location

Australia , Chermside

Salary:

37.36 AUD / Hour

Randstad

Expiration Date

May 20, 2026

Requirements

Customer Service experience
Admin and proficient in using systems and softwares
Australian citizenship
Experience working in the Disability sector
NDIS WSC and WWCC is desirable
Good understanding & Working knowledge of computer systems
Associate Degree/Diploma

Job Responsibility

Manage and resolve participant matters by actioning planning tasks as per the legislation
Provide front reception support, including assisting with participant enquiries at self-help kiosks and online support
Resolve participant and stakeholder enquiries, provide information, and make referrals to appropriate government or community services
Manage the team's shared email inbox, appointments, and telephone enquiries
Coordinate appointments, ensuring office facilities are accessible for all
Perform data entry activities and ensure follow-up actions are completed
Receive and record complaints and other feedback in the Business systems

What we offer

Super

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to support members and call...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous customer service or call center experience in a fast-paced environment
Strong verbal and written communication skills with the ability to interact professionally and empathetically
Ability to use multiple computer systems and applications efficiently while managing customer conversations
Solid data entry skills with close attention to accuracy and detail
Working knowledge of Microsoft Word and Microsoft Excel
Strong problem-solving skills and sound judgment when handling questions, concerns, and escalations
Reliable attendance, consistent punctuality, and flexibility to adjust to changing processes or priorities

Job Responsibility

Respond to inbound customer inquiries by phone and provide courteous, solution-focused support tailored to each situation
Record customer details, updates, and outcomes accurately in company systems to maintain complete and reliable documentation
Navigate multiple applications at once to research information, process requests, and deliver timely resolutions
Investigate service issues, identify practical next steps, and escalate more complex matters to the appropriate team when necessary
Communicate clearly and calmly during challenging interactions, using active listening and de-escalation skills to support positive outcomes
Follow established service procedures while adapting to updated tools, workflow changes, and shifting daily priorities
Partner with coworkers and leadership to share information, maintain service coverage, and support overall team performance
Maintain dependable attendance and punctuality to ensure consistent support during assigned shifts

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

New

Sales Operations Analyst – Client Engagement

As a Sales Operations Analyst, you will join the Client Operations & Governance ...

Location

Australia , Sydney

Salary:

38.99 - 39.99 AUD / Hour

Randstad

Expiration Date

June 13, 2026

Requirements

A Tertiary qualification in a relevant field such as Business, Banking, IT, Finance, Commerce, or Accounting
savvy business acumen paired with strong analytical and data-mining skills
ability to manage multiple priorities and make things happen in a fast-paced, dynamic environment
confidence to engage and deal with various levels of leadership within the organisation
Proven experience in a similar commercial role, such as Sales Operations or Sales Administration
Strong proficiency in Excel and PowerPoint is preferred
Excellent verbal and written skills, with the demonstrated ability to communicate complex technical and business issues to a variety of stakeholders
Experience in the payments industry or an understanding of the four-party payments ecosystem is a significant plus

Job Responsibility

Develop accurate and consistent deal proposals and support Finance and Account Executives with incentive modeling and approval processes
Assist in the end-to-end contract process, including signing, sealing, and delivering partnership agreements
Monitor an assigned portfolio of Merchants and Acquirers to ensure all contractual obligations are met
Track and monitor compliance for end-to-end processes and assist with audit responsibilities
Act as a key enabler for the sales team by providing the guidance and support necessary to sign high-impact partnerships

Fulltime

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Pick Packer Team Member

About the Role: Are you a skilled and reliable Pick Packer looking for a stable,...

Location

Australia , Caboolture

Salary:

Not provided

Metcash

Expiration Date

Until further notice

Requirements

Current Forklift Licence – essential
Previous experience in picking and packing, ideally within a warehouse, trade, or building supplies environment (highly regarded)
Strong attention to detail and ability to work in a fast-paced environment
Physically fit and capable of manual handling (including heavy lifting)
Confident working in active environments and following site safety requirements
A reliable, team-focused attitude with a proactive approach

Job Responsibility

Deliver exceptional customer service, representing Hardings Mitre 10 in a professional manner
Accurately pick, pack, and prepare orders for dispatch, ensuring correct quantities and product quality
Safely load and unload trucks, using forklifts and manual handling where required
Maintain a clean, safe, and organised warehouse, in line with WHS standards
Operate a forklift safely and efficiently

Fulltime

New

Deals and Promotions Coordinator

This is a full-time permanent role responsible for ensuring the accuracy, consis...

Location

Australia , Macquarie Park

Salary:

Not provided

Metcash

Expiration Date

Until further notice

Requirements

Strong Data Entry Skills
Excellent written and verbal communication skills
Strong critical thinking and analytical skills
Previous experience within a data/admin based role
Excellent attention to detail

Job Responsibility

Cultivate strong relationships with the internal ALM teams, serving as a reliable point of contact
Accurately input deal/ promotion information into Metcash core systems within agreed timelines
Regularly review and generate reports to assess the accuracy and completeness of pricing data
Take proactive steps to rectify any inconsistencies or inaccuracies, ensuring a high level of data integrity across all relevant systems
Address inquiries, issues, and concerns promptly and professionally, contributing to overall customer satisfaction
Keep relevant parties informed about deal/ promotions progress, potential challenges, and solutions in a proactive manner

What we offer

5th week of annual leave
2 well-being days
1 volunteer day annually
Endless learning and development opportunities
12 weeks of gender-neutral paid leave for primary carers
Bronze Employer for LGBTQ Inclusion
Gender pay gap under 5%
Gold accreditation by Mental Health Australia
Flex Ready and Family Friendly Workplace accredited

Fulltime

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State Field Sales Manager

As the Field Sales Manager, you will be responsible for leading, coaching, and d...

Location

Australia , South Fremantle

Salary:

Not provided

Metcash

Expiration Date

Until further notice

Requirements

3-5 years experience in sales, field management, or a related commercial role
Experience managing teams across a distributed geography
Strong leadership and people management skills with the ability to coach, inspire, and develop teams
Excellent communication, relationship-building, and negotiation capabilities
Competence in using sales and reporting tools (CRM, Power BI, Excel etc.)
Intermediate to advanced Excel desirable
FMCG, consumer goods, or foodservice industry experience (highly regarded)

Job Responsibility

Lead, motivate, and mentor a team of Business Development Representatives to achieve sales and execution targets
Conduct regular field coaching visits, providing actionable feedback to enhance capability and performance
Deliver state territory revenue budgets, new customer acquisition targets, and promotional execution objectives
Analyse sales performance, identify opportunities, and implement action plans to improve results
Build strong relationships with larger state customer groups, potential new customers, and regional operations teams
Act as the primary escalation point for store-level issues impacting service, stock, or execution
Manage field team scheduling, route optimisation, and territory coverage to maximise productivity
Oversee reporting accuracy, trade marketing execution, and competitor insights

What we offer

5th week of annual leave
2 well-being days
1 volunteer day annually
Endless learning and development opportunities
12 weeks of gender-neutral paid leave for primary carers
Bronze Employer for LGBTQ Inclusion
Gender pay gap under 5% (WGEA 2024-2025)
Gold accreditation by Mental Health Australia
Flex Ready and Family Friendly Workplace accredited

New

Crane Operator

Are you a skilled and reliable Crane Operator looking for a rewarding role with ...

Location

Australia , Capalaba

Salary:

Not provided

Metcash

Expiration Date

Until further notice

Requirements

Valid driver's licence
Current HR Licence and Crane Operator Ticket – essential
Forklift Licence – essential
Strong communication and interpersonal skills
Physically fit and capable of manual handling (some heavy lifting required)
Confidence delivering to construction and building sites in surrounding areas

Job Responsibility

Safely operate our trucks and crane to deliver products to building sites across the surrounding areas
Provide exceptional customer service while representing Hardings Mitre 10 in a professional manner
Ensure deliveries are completed accurately and on time
Communicate effectively with the team to coordinate deliveries and address any issues promptly
Follow all safety procedures and operational guidelines

Fulltime

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Aps3 Participant Support Officer

Randstad

Location:
Australia , Woodridge

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 19, 2026

Expiration:
June 05, 2026

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Our AI answers in your language

Aps3 Participant Support Officer

Randstad

Location:Australia , Woodridge

Category:Public Sector

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:May 19, 2026

Expiration:June 05, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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APS3 Participant Support Officer

APS3 Participant Support Officer

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Sales Operations Analyst – Client Engagement

Pick Packer Team Member

Deals and Promotions Coordinator

State Field Sales Manager

Crane Operator

Location:
Australia , Woodridge

Category:
Public Sector

Contract Type:
Not provided

Job Posted:
May 19, 2026

Expiration:
June 05, 2026