Apps Support Tech Lead Analyst, Citi

Citi

Location:
India, Pune

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Job Responsibility:

Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
Identify and define necessary system enhancements
Analyze existing system logic, identify problems
Recommend and implements solutions
Provide expertise in area and an advanced level of understanding of the principles of apps support
Formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards
Document requirements
Partner with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals
Work closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
Consider the implications of the application of technology to the current environment
Identify risks, vulnerabilities and security issues
Communicate impact
Propose risk mitigation options
Act as advisor or coach to new or lower level analysts
Allocate work
Provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions
Directly impact the business by influencing strategic functional decisions through advice, counsel or provided services
Persuade and influence others through strong and comprehensive communication and diplomacy skills
Perform other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

12+ years experience
Practical problem solving and strategic thinking skills
Demonstrated leadership, interpersonal skills and relationship building skills
Service oriented attitude
Ability to work in a fast-paced environment
Experience working or leading requirement gathering efforts for multiple large development projects at one-time
Proficient using basic technical tools and systems
Good interpersonal and communication skills
Experience writing Linux Shell scripts
Good Technical knowledge of Cloudera stack, Kafka, Spark, Hive, HBase, Sqoop, Talend, Couchbase
Good Technical knowledge of Oracle 19c, SQL, MS SQL Server
Good Technical Skills in Java, API and XML
Familiarity with ITIL process, ServiceNow, ITRS monitoring and AppDynamics tools
Technical understanding of IBM WebSphere and TIBCO
Knowledge of MicroStrategy and Tableau
Knowledge NDM, SFTP, MQ & TIBCO EMS
Autosys or relevant batching tools
Experience on Cloud computing and migrating applications to ECS containers
Experience on GitHub, TeamCity, Maven, CHEF or Ansible, Jenkins

Additional Information:

Job Posted:
June 12, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Apps Support Tech Lead Analyst