Apps Support Sr Analyst Job at Citi (New York)

Apps Support Sr Analyst

The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of ...

Location

Hong Kong , Kowloon

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years experience
Practical problem solving and strategic thinking skills
Demonstrated leadership, interpersonal skills and relationship building skills
Service oriented attitude
Ability to work in a fast-paced environment
Experience working or leading requirement gathering efforts for multiple large development projects at one-time
Proficient using basic technical tools and systems
Good interpersonal and communication skills
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
identify and define necessary system enhancements
analyze existing system logic, identify problems
and recommend and implements solutions
Provides expertise in area and an advanced level of understanding of the principles of apps support
Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards
documents requirements
Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals
Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
Considers the implications of the application of technology to the current environment

Fulltime

Applications Support Sr Analyst

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years experience in an Application Support role
Experience installing, configuring or supporting business applications
Experience with some programming languages and willingness/ability to learn
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools
Good all-round technical skills
Effectively share information with other support team members and with other technology teams

Job Responsibility

The Application Support Senior Analyst provides technical and business support for users of Citi Applications
This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed
Maintains application systems that have completed the development stage and are running in the daily operations of the firm
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations
Start of day checks, continuous monitoring, and regional handover
Perform same day risk reconciliations
Develop and maintain technical support documentation
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner
Ensures that storage and archiving procedures are in place and functioning correctly

What we offer

Global Benefits (Discover the top benefits offered to our global workforce, designed to support your well-being, growth and work-life balance)

Fulltime

Applications Support Sr Analyst - Asst. Vice President

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth di...

Location

Canada , Mississauga

Salary:

94300.00 - 141500.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5-8 years experience in an Application Support role
Experience installing, configuring or supporting business applications
Experience with some programming languages and willingness/ability to learn
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools
Good all-round technical skills
Effectively share information with other support team members and with other technology teams

Job Responsibility

Provides technical and business support for users of Citi Applications
Provides quick resolutions to app issues, driving stability, efficiency and effectiveness improvements
Maintains application systems that have completed the development stage and are running in the daily operations of the firm
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations
Start of day checks, continuous monitoring, and regional handover
Perform same day risk reconciliations
Develop and maintain technical support documentation
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner
Ensures that storage and archiving procedures are in place and functioning correctly

Fulltime

Foreign Exchange (FX) Etrading Production Support Sr Analyst - Assistant Vice President

The Foreign Exchange (FX) eTrading Production Support Sr Analyst is a seasoned p...

Location

United States , New York

Salary:

109120.00 - 163680.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

4-6 years experience in an Application Support role
Experience installing, configuring or supporting business applications
Experience with scripting languages (e.g., bash/Python) and SQL
Experience with the data analytical capabilities of Excel (e.g., V-Lookup, pivot tables, etc)
Knowledge of Unix/Windows Operation Systems
Basic network troubleshooting knowledge and skills
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Understands how to operate efficiently under pressure, especially during volatile market events or severe application outages
Problem solving capabilities and analytical mindset

Job Responsibility

Provides technical and business support for users of Citi Applications, both internal and external
Provides quick resolutions to app issues, driving stability, efficiency and effectiveness improvements
Maintains application systems that have completed the development stage and are running in the daily operations of the firm
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations
Start of day checks, continuous monitoring, and regional handover
Perform same day risk reconciliations
Develop and maintain technical support documentation
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner
Ensures that storage and archiving procedures are in place and functioning correctly

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Applications Support Sr Analyst

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years experience in an Application Support role
Experience installing, configuring or supporting business applications
Experience with some programming languages and willingness/ability to learn
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools
Good all-round technical skills
Effectively share information with other support team members and with other technology teams

Job Responsibility

The Application Support Senior Analyst provides technical and business support for users of Citi Applications
Provides quick resolutions to app issues, driving stability, efficiency and effectiveness improvements
Maintains application systems that have completed the development stage and are running in the daily operations of the firm
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations
Start of day checks, continuous monitoring, and regional handover
Perform same day risk reconciliations
Develop and maintain technical support documentation
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner
Ensures that storage and archiving procedures are in place and functioning correctly

Fulltime

Applications Support Sr Analyst

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth di...

Location

Canada , Mississauga

Salary:

94300.00 - 141500.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5-8 years experience in an Application Support role
Experience installing, configuring or supporting business applications
Experience with some programming languages and willingness/ability to learn
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools
Good all-round technical skills
Effectively share information with other support team members and with other technology teams

Job Responsibility

Provides technical and business support for users of Citi Applications
Provides quick resolutions to app issues, driving stability, efficiency and effectiveness improvements
Maintains application systems that have completed the development stage and are running in the daily operations of the firm
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations
Start of day checks, continuous monitoring, and regional handover
Perform same day risk reconciliations
Develop and maintain technical support documentation
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner
Ensures that storage and archiving procedures are in place and functioning correctly

Fulltime

Applications Support Sr Analyst

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth di...

Location

United States , Irving

Salary:

96400.00 - 144600.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5-8 years experience in an Application Support role
AI tools adoption, SRE, distributed platform, and/or mainframe platform support experience
Experience installing, configuring or supporting business applications
Experience with some programming languages and willingness/ability to learn
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools
Good all-round technical skills

Job Responsibility

Provides technical and business support for users of Citi Applications
Provides quick resolutions to app issues, driving stability, efficiency and effectiveness improvements
Maintains application systems that have completed the development stage and are running in the daily operations of the firm
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations
Start of day checks, continuous monitoring, and regional handover
Perform same day risk reconciliations
Develop and maintain technical support documentation
Identifies ways to maximize the potential of the applications used
Assess risk and impact of production issues and escalate to business and technology management in a timely manner
Ensures that storage and archiving procedures are in place and functioning correctly

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Apps Dev Sr. Programmer Analyst

Working at Citi is far more than just a job. A career with us means joining a te...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ Years of experience in Product design & development
Experience in development /design of Microservices based components for internet and intranet applications
Expertise on application hosting on cloud platforms like Openshift/PCF/AWS
Good understanding and working experience in Agile Methodology software development environment
Prior experience in large scale Enterprise application development and project implementations
Experience in building cloud compatible applications will be an added advantage
Java/J2EE, Javascript, REST, XML, JSON (MUST)
Spring boot, Microservices (MUST)
AngularJs, HTML5, Bootstrap (MUST)
Cloud computing: Redhat Openshift, Kubernetes, AWS

Job Responsibility

This Position with APAC/EMEA Customer Management Product Group is responsible for Design, Development, Implementation and Post-Implementation Support of customer management applications across Credit Cards, Banking, and Loans getting delivered on Java, J2EE based platforms for Global Consumer Bank in APAC/EMEA Regions
Full Stack Engineer with hands on experience on development/implementation of microservices based components using the Java stack for Internet and Intranet applications
Expertise with Enterprise Architecture, Java/J2EE, spring, Spring Boot MVC, JMS/IBM MQ, App Server like WAS, JBoss and Tomcat
Hands-on UI application development using Angular JS / Java script
Hands on application hosting on cloud platforms like OpenShift ECS/AWS/PCF
Experience in Oracle Database with hands-on experience in DB2, SQL, Oracle Performance tuning and analytics
Strong understanding of object-oriented analysis and design, design patterns, high availability, concurrent programming, memory management & performance tuning
Understanding on Workflow and BPM tools like JBPM/IProcess
Significant experience with Java Web Components, Rest, Web Services and SOA, Worked on source code management such as RTC, GIT, Bit Bucket
Experience on DEVOPS, CI/CD, Build Tools Maven, Ant, with knowledge on using Sonar, Blackduck and Jenkins

Fulltime

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Apps Support Sr Analyst

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