Apps Sup Tech Lead Analyst, Citi

Citi

Location:
Mexico, Ciudad De Mexico

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Apps Sup Tech Lead Analyst is a strategic professional responsible for providing expert-level application support, partnering with technology teams to integrate functions, analyze system logic, and propose solutions. This role involves tackling high-impact projects, defining system objectives, and influencing strategic decisions through thoughtful analysis and communication.

Job Responsibility:

partner with multiple technology teams to ensure appropriate integration of functions to meet goals
identify and define necessary system enhancements
analyze existing system logic, identify problems
and recommend and implement solutions
provide expertise in area and an advanced level of understanding of the principles of apps support
formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards
document requirements
partner with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals
work closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
consider the implications of the application of technology to the current environment
identify risks, vulnerabilities and security issues
communicate impact
propose risk mitigation options
act as advisor or coach to new or lower level analysts
allocate work
provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions
directly impact the business by influencing strategic functional decisions through advice, counsel or provided services
persuade and influence others through strong and comprehensive communication and diplomacy skills
perform other duties and functions as assigned
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

Requirements:

6-10 years experience
practical problem solving and strategic thinking skills
demonstrated leadership, interpersonal skills and relationship building skills
service oriented attitude
ability to work in a fast-paced environment
experience working or leading requirement gathering efforts for multiple large development projects at one-time
proficient using basic technical tools and systems
good interpersonal and communication skills
experiencia técnica en sistemas UNIX/LINUX (excluyente)
experiencia con SQL/Oracle (excluyente)
inglés hablado avanzado (excluyente)
experiencia en áreas de soporte de aplicaciones (excluyente)

What we offer:

equal opportunity employer
reasonable accommodation for disabilities

Additional Information:

Job Posted:
May 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Apps Sup Tech Lead Analyst