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Apps Sup Tech Lead Analyst

https://www.citi.com/ Logo

Citi

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Location:
India, Mumbai

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Apps Sup Tech Lead Analyst is a strategic professional who contributes to directional strategy by applying expertise within technology and business operations. Responsibilities include analyzing and enhancing systems, troubleshooting problems, and guiding or influencing teams across departments. The role requires strong communication skills and a service-oriented attitude, alongside expertise in Oracle, Unix, and Windows scripting. This position involves partnering with teams, identifying risks, and contributing to overall performance and effectiveness in a fast-paced environment.

Job Responsibility:

  • Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
  • identify and define necessary system enhancements
  • analyze existing system logic, identify problems
  • and recommend and implement solutions
  • Provide expertise in area and advanced level of understanding of apps support principles
  • Formulate and define systems scope and objectives for complex application enhancements
  • Review and develop application contingency planning to ensure user availability
  • Partner with multiple technology areas and management teams
  • Work closely with vendors, product owners, business analysts and systems analysts
  • Identify risks, vulnerabilities, and security issues
  • Communicate impact and propose risk mitigation options
  • Act as advisor or coach to new or lower-level analysts
  • Allocate work
  • Raise problems while adhering to Service Level Agreements
  • Influence strategic functional decisions
  • Persuade and influence others through strong communication and diplomacy skills
  • Perform other duties and functions as assigned

Requirements:

  • 12-15 years experience
  • 4-5 years of experience in BANCS
  • Skillset: Oracle, Unix & windows scripting
  • Practical problem solving and strategic thinking skills
  • Incident/Problem Management
  • Demonstrated leadership, interpersonal skills and relationship building skills
  • Service oriented attitude
  • Ability to work in a fast-paced environment
  • Experience working or leading requirement gathering efforts for multiple large development projects at one-time
  • Proficient using basic technical tools and systems
  • Good interpersonal and communication skills

Additional Information:

Job Posted:
June 07, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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