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The Apps Sup Tech Lead Analyst is a strategic professional responsible for partnering with multiple technology teams, defining system enhancements, analyzing existing logic, and providing advanced expertise in applications support. They influence strategic decisions, identify risks, guide analysts, and deliver complex solutions.
Job Responsibility:
Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
identify and define necessary system enhancements
analyze existing system logic, identify problems, and recommend and implement solutions
provide expertise in area and an advanced level of understanding of the principles of apps support
formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards
partner with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals
work closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
identify risks, vulnerabilities and security issues and communicate impact while proposing risk mitigation options
act as advisor or coach to new or lower level analysts
allocate work
provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions
perform other duties and functions as assigned
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.
Requirements:
6-10 years experience
practical problem solving and strategic thinking skills
demonstrated leadership, interpersonal skills and relationship building skills
service oriented attitude
ability to work in a fast-paced environment
experience working or leading requirement gathering efforts for multiple large development projects at one time
proficient using basic technical tools and systems
good interpersonal and communication skills.
What we offer:
Equal opportunity employer
compliance with applicable laws, rules and regulations
sound ethical judgment regarding personal behavior, conduct and business practices
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