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The Applications Development Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities.
Job Responsibility:
Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results
Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues
Ensure essential procedures are followed and contribute to defining standards
Support all products within functional area, from design to implementation and ongoing performance according to business need
Ensure there is adequate capital budget to develop and implement the assigned strategic technology roadmap
Integrate in-depth knowledge of applications development with overall technology function to achieve established goals
Provide evaluative judgement based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources
Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Agentic & Conversational AI Mobilization: Adoption of AI tooling to support everyday tasks. Deploy advanced agentic and conversational AI to enhance Business and/or Operations productivity and capacity
DevOps Transformation: Migrate all pipelines to Lightspeed Enterprise and Bitbucket repos to GitHub Enterprise. Achieve cost savings, automated CI/CD, AI insights, and efficiency gains
Technical Strategy and Vision: Define and drive the technical strategy, vision, and roadmap for the application portfolio, ensuring alignment with enterprise-level architecture and business objectives
Solution Design: Lead the design of robust, scalable, and secure end-to-end solutions, creating high-level architectural specifications and design documents
Standards and Governance: Establish and enforce architecture standards, patterns, and best practices across development teams to ensure consistency, quality, and compliance
Technology Evaluation: Research, evaluate, and recommend emerging technologies, frameworks, and tools to solve complex problems and enhance platform capabilities
Technical Leadership: Provide expert guidance and mentorship to development teams on complex technical issues, ensuring implementations are aligned with the architectural vision
Collaboration: Work closely with Product Managers, Business Analysts, and other stakeholders to translate business requirements into technical solutions
Lifecycle Ownership: Assume end-to-end ownership for the application lifecycle, from strategic planning and development through to production support, maintenance, and eventual decommissioning
Stakeholder Management: Serve as the primary liaison between business stakeholders and technology teams, ensuring clear communication and alignment on priorities, requirements, and service levels
Roadmap and Prioritization: Develop and maintain the application roadmap, manage the product backlog, and prioritize features, enhancements, and bug fixes based on business value and strategic goals
Budget and Resource Management: Oversee the application's budget, including forecasting, tracking costs, and ensuring efficient allocation of resources
Risk and Compliance: Ensure the application adheres to all regulatory, security, and compliance policies (e.g., data privacy, SOX, GDPR), and manage all related control issues and reporting
Service Delivery: Monitor application performance, availability, and reliability, ensuring that Service Level Agreements (SLAs) are met and that a high standard of service is delivered to end-users
Requirements:
14+ years of relevant experience
Experience in applications development
Experience in management
Experience managing global technology teams
Working knowledge of industry practices and standards
Consistently demonstrates clear and concise written and verbal communication
Strong understanding of DevOps processes (GitHub, Lightspeed Enterprise, RoD)
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards