Apps Dev Programmer Analyst, Citi

Citi

Location:
South Korea, Incheon

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Apps Support Intmd Analyst is responsible for delivering technical and business support for Citi Applications, ensuring stability and efficiency of core systems while aligning with company objectives. The role emphasizes analytical problem-solving, high-quality documentation, and effective collaboration across teams. The candidate should have familiarity with cutting-edge tools, industry standards, and best practices in financial technology.

Job Responsibility:

Provides technical and business support for users of Citi Applications
utilizes apps support procedures and basic technical knowledge to resolve issues and queries
acts as a liaison between users/traders and internal/external tech groups
participates in disaster recovery testing
conducts application releases, from development through deployment
performs post-release checkouts
develops and maintains technical support documentation
analyzes apps to identify risks, vulnerabilities, and security issues
ensures quality of work for self and team
cooperates with development teams on bug fixes and tooling requirements
manages stability, efficiency, and effectiveness support initiatives
complies with all applicable laws and regulations, ensuring risk management and firm reputation

Requirements:

2-5 years experience
basic knowledge or interest about apps support procedures, concepts and of other technical areas
participation in some process improvements
previous experience or interest in standardization of procedures and practices
basic business knowledge/understanding of financial markets and products
knowledge/experience of problem management tools
understanding of how own sub-function integrates within the function and commercial awareness
evaluates (sometimes complex) situations using multiple sources of information
developed communication and diplomacy skills to persuade and influence
good customer service, communication and interpersonal skills
good knowledge of the business and its technology strategy
consistently demonstrates clear and concise written and verbal communication skills
knowledge of issue tracking and reporting using tools
good all-round team member
effectively share information with other support team members and with other technology teams
ability to plan and organize workload
ability to communicate appropriately to relevant stakeholder
knowledge of Java, Oracle DB, Linux, Websphere, IHS, MQ, WebtoB, Jeus
familiarity with tools like BitBucket, Jenkins, RLM
knowledge of SNYK, CheckMarx, OWASP
experience with SMTP, DNS, DKim, DMARC
Tomcat development experience
financial front-end development experience
mobile banking development and operations
email solution development and operations
internet banking development and operations
anomaly detection system development and operations
teamwork, responsibility, and dedicated attitude
proactive and effective communication and collaboration skills
English communication skills are preferred

Nice to have:

Java, Oracle DB, Linux, Websphere, IHS, MQ, WebtoB, Jeus knowledge
experience with BitBucket, Jenkins, RLM
security vulnerability knowledge (SNYK, CheckMarx, OWASP)
experience with SMTP, DNS, DKim, DMARC
Tomcat development background
financial industry front-end development experience
English communication proficiency

What we offer:

salary and benefits according to company policy
disability and veteran applicant support
flexible interview processes

Additional Information:

Job Posted:
July 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Apps Dev Programmer Analyst