Apprenticeship Service Co-Ordinator

• Be the go-to expert for employers and internal teams on the Digital Apprenticeship Service (DAS), providing clear guidance and solutions
• Own the data match process: regularly review reports, identify discrepancies, and take proactive steps to resolve issues
• Manage data locks: work with employers and internal teams to clear open D-Locks quickly, escalating where necessary
• Communicate effectively: engage with employers via phone and email to resolve queries and maintain strong relationships
• Collaborate across departments: provide updates to finance, sales, admin, and delivery teams, ensuring everyone is informed
• Drive continuous improvement: help develop escalation processes and follow-up actions to keep workflows efficient
• Support reporting and analysis: assist with producing reports for internal stakeholders and contribute to data-driven decisions
• Champion Babington values: act as an ambassador for our brand, demonstrating professionalism and enthusiasm in everything you do

• GCSEs (A–C) in English and Maths or equivalent
• Experience in the Further Education sector
• Strong understanding of DAS and ILR
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent communication and customer service skills
• Ability to manage workload effectively and meet deadlines

Business Administration or Customer Service qualification

• Babington Engage
• Bupa Healthcare – Cash plan
• 25 Days annual leave plus Bank holidays
• Additional annual leave purchase scheme
• Employer Pension contribution