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For more than 25 years RK has grown and advanced skilled trades talent. Not just for our company. For our industry and community. Our Apprenticeship Program is nationally recognized, high performing, and an essential pillar of how we build our future workforce. We are now searching for a Program Manager who is excited to take this legacy and accelerate it. In this role, you will operate as the center of gravity for our apprenticeship ecosystem. You will design the experience. Shape the processes. Steer the data. Partner internally and externally. And build a modern pipeline of diverse and thriving trades talent. If you are energized by workforce development, program innovation, community partnerships, and the impact of developing real careers, this role is what meaningful work looks like.
Job Responsibility:
Assess and elevate program efficiency and effectiveness through documentation, system and process improvements
Define program resource needs, determine training requirements and timelines
Deploy best-in-class practices for measuring and increasing apprenticeship engagement
Directs and communicates learning requirements, program processes, initiatives and collaborates with all stakeholders, including Instructors to ensure all requirements are met
Provides coaching and guidance to Instructors to ensure high quality standards for the apprenticeship audience
Support apprentices while in training, including communication with training partners and instructors regarding apprentice performance
Identify and participate in events that support apprentice outreach, recruitment, and retention
Keep apprentice and company data updated in all relevant systems, analyze apprenticeship data
distribute and track apprentice program
Coordinate apprentice orientations and events, including preparation of materials
Assist with updating any training materials, including handbooks and documents
Assist team with special projects and other duties as needed
Responsible for identifying program needs with Talent Development, Operations, and Executive Leadership to determine development opportunities and resources needed for successful operation of program
Defines the scope, objectives and timing of initiatives related to the apprenticeship program, involving all relevant stakeholders
Maintain all required documentation for DOL, technical colleges, grant reports, and our organization
Drives awareness around community involvement to employees, community stakeholders, and executive leadership
Liaise with community partners as required
Research events and organizations that can facilitate apprenticeship outreach and recruitment
Benchmark with other organizations on apprenticeship best-practices
Develops strategies (including analysis, new program ideas, and communications) and oversees a program budget
Develop Key Performance Indicators (KPIs) to measure program success and report-out to senior management using visual program management tools
Drives learning product innovation and measurement
demonstrates the ability to show ROI on program effectiveness
Identifies relevant measurements to define success and maintains a consistent dashboard for reporting success to the senior leadership team
Develops and implements community outreach program plans, including scope, resource requirements, new program ideas, best practice protocols, and communications
Requirements:
Bachelor’s degree in field with 3-5 years of related work experience
Must be highly detail-oriented, motivated, proactive, and able to meet deadlines
Able to plan, prioritize and complete tasks with minimum supervision
Outstanding interpersonal, communications, customer service skills, organizational skills and a positive attitude focused on solutions
Strong analytical skills
Ability to build strong relationships
Experience working with multiple stakeholders including government, education and private sector and adept at synthesizing inputs from various stakeholders
Proven ability to successfully plan, organize, implement, and manage obstacles to drives the successful completion of projects
Adaptability and ability to work in a dynamic environment where requirements shift to meet changing business needs
Strong organization, time and project management skills and multi-tasking abilities
Creative problem-solving skills, and comfortable working with ambiguity
Exercise initiative and independent judgment when needed while performing duties
apply judgment to resolving problems
What we offer:
competitive benefits to support your growth and well-being
hands-on training and development opportunities that empower employees to advance their careers and grow within the company, to include leadership and technical learning opportunities, we well as our accredited apprentice program
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