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The Apprenticeship Operations Manager will lead a team of Skills Coaches delivering apprenticeship standards across a range of sectors. The post-holder will ensure all delivery is compliant with the Education Inspection Framework (EIF), DfE Apprenticeship Funding Rules (2025–2026), and audit protocols. They will drive performance, uphold quality, and create a culture focused on learner outcomes, regulatory excellence, and sustained impact.
Job Responsibility:
Lead, coach, and hold Skills Coaches accountable for high-quality delivery aligned with company values and expectations
Set clear, measurable objectives linked to learner achievement, compliance, and contract performance
Conduct monthly performance reviews, 1:1s, and CPD planning to develop a capable and confident team
Monitor CPD completion and ensure delivery teams meet all professional development targets
Oversee and evaluate the intent, implementation, and impact of all apprenticeship programmes
Support staff to deliver a coherent, ambitious, and knowledge-rich curriculum aligned to each apprenticeship standard
Monitor teaching and learning to ensure that learners know more, do more, and remember more, evidencing learning progression and application in the workplace
Promote strong planning and execution of off-the-job training, ensuring it meets minimum required hours and is evidenced properly
Support staff in preparing for deep dives, enabling them to confidently articulate curriculum design, sequencing, and learner progress
Ensure high standards in behaviour and attitudes, personal development, and safeguarding, in line with Ofsted’s expectations
Lead regular internal quality reviews and prepare for Ofsted inspections with evidence-backed assurance
Requirements:
Proven experience in apprenticeship or FE operations management
Deep knowledge of the Education Inspection Framework and DfE Apprenticeship Funding Rules
Track record of achieving performance, funding, and audit success
Experience managing teams to deliver compliant and high-impact learning
Familiarity with ILR systems, audit evidence standards, and Ofsted readiness
Nice to have:
Recognised teaching or assessing qualification (AET, PGCE, TAQA)
IQA or Lead IQA status
Experience across a range of apprenticeship standards and sectors
What we offer:
25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days
Additional 2 days leave after 2 years’ service
Additional 2 days leave after 5 years’ service
Additional 2 days leave after 10 years’ service
Vouchers for colleagues who reach a work anniversary, £10 for every year reached
Access to the Westfield Health Plan after probation
Health Assured from Day 1
Early Finish Fridays (3pm finish on the 2nd Friday of every month)