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We are seeking a Apprenticeship and Recruitment Coordinator to join our team. In this role you will support the admissions and recruitment processes for Apprenticeships, providing information, advice and guidance to applicants and support employers with their recruitment of apprentices. You will provide flexible administrative support for apprenticeship provision within the Apprenticeship Team whilst working closely with a designated Department or group of Departments and to be first point of contact for enquiries relating to apprenticeships and liaison between internal and external stakeholders.
Job Responsibility:
Be the first point of contact for enquiries relating to apprenticeships and liaise with internal and external stakeholders, whilst demonstrating an excellent customer service approach
Post and manage employer apprenticeship vacancies via CRM and Recruit an Apprentice platforms
Liaise with employers to obtain initial apprenticeship paperwork including pre-apprenticeship checklists, job descriptions and seeking authorisation from relevant Area Head or Area Nominated Person associated with vacancies and direct applicants within agreed SLAs
Respond effectively to all direct and referred enquiries via face-to-face, telephone, mail, email, text within agreed timescales, demonstrating excellent customer service
Conduct accurate and efficient processing of applications, including where applicants have made a joint application with a full-time programme
Co-ordinate and arrange sending out initial assesments, complete PLR and entry screening and application reviews and/or interviews, as required
To work with suitable apprenticeship applicants to shortlist them for opportunities and support them into apprenticeship employment
Requirements:
Experience of working in an administrative role
Experience of using database systems
Experience of dealing with internal and external stakeholders
Very good working knowledge of MS Office
An understanding of safeguarding and a commitment to creating a safe learning environment
An understanding of/and commitment to the college's equality and diversity policy
Education to level 3 or above and/or a professional qualification in relevant subject area or equivalent
Minimum of level 2 qualification in English and Mathematics GCSE 4+ or C and above / CSE Level 1 / O-Level C or above / Level 2 Adult Numeracy or Literacy or equivalent
IAG Level 2 Qualification (or prepared to undertake qualification in post)