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This apprenticeship is an excellent starting point for anyone interested in people, communication and a future career in Talent, Recruitment, HR or Customer Experience. You will join our Talent Engagement team, supporting candidates and contractors throughout their journey. From onboarding and first-day readiness to ongoing engagement once in role, the team ensures people feel supported, informed and valued. No previous experience is required as full training is provided. This is a development-focused role and full support will be provided.
Job Responsibility:
Responding to candidate and contractor queries via email, phone and internal systems
Supporting onboarding checks, documentation and first-day preparation
Taking part in engagement and keep-in-touch activities
Collecting feedback and insight to improve our service
Working closely with recruitment, onboarding and client teams
Learning how to prioritise queries and resolve issues effectively
Requirements:
Friendly
organised
adaptable
keen to learn
comfortable communicating by phone and email
customer-facing experience is helpful but not essential
must be able to obtain security clearance for government-aligned environment