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Start your future with EE – Where your voice could be the start of something big. At EE, we believe every customer interaction should be a positive experience. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you’ll complete a 15-month NVQ Level 2 in Customer Service. We’ll support you every step of the way – including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. At EE, you’re part of something bigger. You’ll make friends, learn new skills, and build confidence every day. We’re proud to be inclusive and welcome people from all backgrounds – because everyone belongs here.
Job Responsibility:
Speak with customers over the phone
Get to know what matters most to customers
Build strong relationships
Recommend the right EE products and services
Use energy and ambition to thrive and meet goals
Grow skills
Complete a 15-month NVQ Level 2 in Customer Service
Requirements:
Great attitude
Friendly voice
Willingness to learn
What we offer:
Huge discounts off Mobile and Broadband packages starting at £10 a month
Huge discounts off other tech such as Smart watches, speakers, tv’s, gaming consoles and subscriptions
Discount codes to give out to friends and family
Support to carve your own career path
Online GP: Access to a private GP 24/7 for you and your immediate family