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This is an exciting opportunity for an apprentice to join our dedicated and friendly team on the East coast of Scotland and develop their skills in this key area for our customers. Our Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report to the Lead Supervisor Engineer and include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.
Job Responsibility
Assist senior engineers with Installation, Commissioning and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems
Assist senior engineers with Retrofit upgrades / extensions to existing systems as part of remedial works packages
Provide high levels of customer services
Develop an understanding of site plans, to allow installs to take part based on site survey documentation
Complete documentation in line with company standards
Work within strict H&S guidelines
Develop knowledge and build experience to enable the post holder to advise customers on the latest products and services to improve efficiency
Ensure assigned work is effectively delivered, completed on time, and to the required quality standards
Ensure all works are recorded using business systems and each job is signed off by the client
Ensure site Health and Safety compliance and escalate any immediate issues to line management
Provide high levels of customer service and ensure the company is always represented professionally
Requirements
The apprentice will be required to undergo DBS clearance (for working in public sector environments)
Work towards achieving the following certifications: ECS Card, IPAF/ PASMA/ Asbestos Awareness certification
Full UK driving licence
Must have a desire to work in the safety and security industry and have a genuine interest in technology products
Must be able to work independently, and as part of a team under guidance
Must be flexible and self-motivated taking pride in your work
Keen to develop knowledge of industry standard manufacturers products such as Bosch, Dahau, Genetec, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone
A UK driving license & own transport
Any experience working with electrics would be a bonus, but not essential
Physically fit, and comfortable working at high and low heights
Willingness to learn and a genuine interest in learning more about the wider fire and security industry
National grade 5 (or equivalent) for English, Maths and Science, or above
Excellent timekeeping
Strong work ethic
Trustworthy
Excellent team player with fantastic customer service skills
Nice to have
Any experience working with electrics would be a bonus, but not essential
What we offer
Generous holiday entitlement
Contributory pension scheme
Healthcare and wellbeing programmes
Professional development and training opportunities
Flexible working arrangements subject to business needs