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Apprentice Lettings Negotiator

United Kingdom, London Employment contract 17850.00 GBP / Year · Job Posted April 20, 2026
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Job Description

We are seeking a highly motivated and customer-oriented individual to join our West Hampstead Lettings team and kickstart their career in Estate Agency. As an Apprentice Lettings Negotiator, you'll gain valuable on-the-job experience and earn a nationally recognised qualification. The apprenticeship involves a Level 2 Housing and Property Management Assistant course delivered by a specialist apprenticeship firm, with remote support from a tutor and assessor. The course duration is 12 months and is completed during work hours.

Job Responsibility

  • Register and qualify applicants, understand their needs, and show them suitable properties
  • Respond to inquiries from prospective applicants in person, by phone, and via email
  • Deliver exceptional customer service to both landlords and tenants
  • Build and maintain strong relationships with landlords and tenants
  • Support Senior Negotiators by assisting with scheduling property viewings, collecting keys, and organising documentation

Requirements

  • You are a confident communicator with a good telephone manner
  • You are eager to learn and thrive in a fast-paced environment
  • You have a strong attention to detail and the ability to prioritise your workload effectively
  • You hold a valid driving licence (desirable)
  • You have a genuine interest in the property market and are eager to build a career in Estate Agency

Nice to have

You hold a valid driving licence (desirable)

What we offer

  • Enhanced holiday allowance, including additional holiday schemes and birthday leave
  • Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits
  • Company-wide performance-based incentives, including international trips
  • Wellbeing – access to therapy sessions with over two hundred trained therapists via PLUMM
  • Employee referrals scheme
  • Opportunities for professional development and career growth

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