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Apprentice Lettings Assistant

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Category:

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Contract Type:
Not provided

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Salary:

15350.00 GBP / Year

Job Description:

We are seeking a highly motivated and customer-oriented individual to join our Canary Wharf Lettings team and kickstart their career in Estate Agency. As an Apprentice Lettings Assistant, you'll gain valuable on-the-job experience and earn a nationally recognised qualification. The apprenticeship will be delivered by a specialist apprenticeship firm, and you will be remotely supported by a highly experienced tutor and assessor throughout your journey and will be completed during work hours. The course duration is 12 months. The Level 2 Housing and Property Management Assistant favours coursework and projects over the need for exams, focusing on the knowledge and competency needed to enable you to excel your career! You will also receive additional training from a leading property specialist who will provide you with all the tools to succeed.

Job Responsibility:

  • Supporting our team by providing excellent customer service to all who enter our office
  • First point of contact for clients and visitors, greeting them warmly and answering incoming calls
  • Registering and qualifying applicants, identifying their needs, and showcasing suitable properties
  • Effectively respond to enquiries from prospective applicants via phone, email, and in person
  • Building and maintaining strong relationships with both landlords and tenants
  • Assisting the team with various administrative tasks
  • Maintaining a professional office environment
  • Covering the office when negotiators are out on viewings

Requirements:

  • Confident communicator with a good telephone manner
  • Eager to learn and thrive in a fast-paced environment
  • Excellent organisational skills, enabling you to manage tasks efficiently and meet deadlines
  • Strong attention to detail and the ability to prioritise your workload effectively
  • Valid driving licence (desirable)
  • Genuine interest in the property market and eager to build a career in Estate Agency

Nice to have:

Valid driving licence

What we offer:
  • Enhanced holiday allowance, including additional holiday schemes and birthday leave
  • Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits
  • Company-wide performance-based incentives, including international trips
  • Wellbeing – access to therapy sessions with over two hundred trained therapists via PLUMM
  • Employee referrals scheme
  • Opportunities for professional development and career growth

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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