This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Liaise with the employer, apprentice, and college staff to ensure apprentices fully understand the learning requirements of their apprenticeship regarding knowledge, skills and behaviours, functional skills and end point assessment
To carry out apprenticeship sign ups, completing administration tasks and providing IAG around specific apprenticeship Standards and Frameworks to employers and new apprentices
Liaise with Colchester Institute delivery teams to ensure high levels of professionalism and quality assurance are developed and maintained throughout the whole apprenticeship journey
Carry out regular reviews with apprentices and employers to monitor progress against key milestones and the 20% off the job training as outlined in the apprenticeship training plan
To recognise and develop apprentices with additional learning needs and signpost to specialist support as needed in order to ensure progress is not affected
In agreement with the employer, implement and monitor a plan of action for apprentices at risk of not completing their apprenticeship timely
During all aspects of apprenticeship meetings with both the apprentice and the employer, seek opportunities to raise awareness of safeguarding, prevent, equality & diversity, health & safety and British values.
Requirements
Experience of a customer service role providing with evidence of outstanding customer service and quality assurance
Experience of training, mentoring, or supporting team members or apprentices
Demonstrate evidence of effectively liaising with key stakeholders internal and external to the organisation
Proficiency in digital systems (Microsoft Office, Smart Assessor, or similar)
Good communication skills with ability to work effectively with employers, customers, academic and support staff
Ability to organise, problem solve, lead and influence individual apprentice progress
Understanding and commitment to safeguarding the welfare of children and vulnerable adults, creating a safe learning environment.