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Apprentice Customer Service Coordinator

breedongroup.com Logo

Breedon Group plc

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Location:
United Kingdom , Uddingston, South Lanarkshire

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Contract Type:
Employment contract

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Salary:

21257.60 - 23316.80 GBP / Year

Job Description:

Apprentice Customer Service Coordinator role combining college study for a SCQF Level 5 in Customer Service with industry experience at a construction materials group. Earn as you learn over a 15 month period.

Job Responsibility:

  • Plan and track deliveries of aggregate, asphalt and concrete
  • Work with Sales, Operations and Transport teams
  • Call customers the day before delivery to confirm times and orders
  • Deal with last-minute changes and let customers know if anything changes
  • Keep records up to date
  • Build good relationships with customers over the phone
  • Help improve how the team works by sharing ideas and hitting targets
  • Attend college

Requirements:

  • National 5 Maths and English, Grades A – C
  • Strive for continuous improvement with a focus on finding the right solution
  • Positivity
  • The ability to work well under pressure and to multitask
  • Resilience and the skill to deal with challenging customers and situations
  • Flexibility when it comes to business needs and change
  • The ability to demonstrate absolute care for our customers, our colleagues, and our business
  • Effective time management, adhering to administrative policies and procedures
What we offer:
  • Company Pension Scheme
  • 33 days annual leave, inclusive of bank holidays
  • Share Saver Scheme participation
  • Company Life Assurance Scheme
  • Access to our Employee Assistance Programme for health and wellbeing support
  • Discounts on a wide range of products through our employee benefits platform
  • Broad learning opportunities and career progression pathways
  • Full company funding of any fees for qualifications and training
  • No shifts, no nights, no weekends
  • Monday-to-Friday daytime hours
  • Support from a community of apprentices
  • a collaborative and comprehensive induction

Additional Information:

Job Posted:
February 17, 2026

Expiration:
March 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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