CrawlJobs Logo

Apprentice Customer Service Assistant

travisperkins.co.uk Logo

Travis Perkins

Location Icon

Location:
United Kingdom , Wandsworth

Category Icon

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided

Job Description:

Being an Apprentice Customer Service Assistant with us gives you a fantastic opportunity to showcase your ability to build relationships with customers. You’ll join our industry-leading apprenticeship programme, enabling you to build the necessary skills, knowledge and behaviours to be best you can and to set you up for future success. Our CCF Pursuit of Better Certificate is a 12 month Apprenticeship that will give you the tools to be successful in your role.

Job Responsibility:

  • Build relationships with customers over the counter and on the phone by taking orders, providing quotes, offering possible solutions and relatable products
  • Be helpful and friendly, you will likely get to know our customers on a first-name basis
  • Use your learnt knowledge of our products to assist with enquiries, provide product information, prepare quotes and help each customer with their purchase

Requirements:

  • Potential to be future leaders within our business
  • Keen to immerse themselves and work across all areas of our businesses
  • Ambition and desire to build a long lasting, successful career with us
What we offer:
  • 22 days holiday
  • colleague bonus
  • colleague discounts across the Travis Perkins Group businesses
  • online discounts at leading retailers from theme parks to eating out and cinemas
  • great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too

Additional Information:

Job Posted:
January 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Apprentice Customer Service Assistant

Customer Service Specialist

Temporary Customer Service Specialist role supporting diverse range of users inc...
Location
Location
United Kingdom , London
Salary
Salary:
35000.00 - 40000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2 years in customer support, client service, or helpdesk roles
  • At least 1 year in a tech specialist capacity
  • Preferably within education or training environments
  • Strong background in client communication
  • Excellent written communication skills
  • Fluent in Plain English
  • Strong interest in technology-enabled products
  • Strong reading comprehension
  • Ability to navigate complex requests
  • Experience managing high ticket volumes
Job Responsibility
Job Responsibility
  • Respond to support tickets via Intercom
  • Provide clear and timely assistance to apprentices, employers, and internal teams
  • Investigate user-reported issues and replicate scenarios
  • Follow structured troubleshooting guides
  • Document findings and next steps accurately
  • Maintain strong communication with customers
  • Handle sensitive or escalated issues with professionalism
  • Efficiently prioritise and manage high volume of tickets
  • Set standard for tone of voice, responsiveness, and support quality
  • Deepen understanding of all product features
What we offer
What we offer
  • Dynamic environment in rapidly growing organisation
  • Team collaboration with passionate team
  • Professional growth and continuous improvement
  • Possible temp to perm opportunity
  • Fulltime
Read More
Arrow Right

Workplace Services Apprentice

Join AQA as a Workplace Services Apprentice and help us create a safe, efficient...
Location
Location
United Kingdom
Salary
Salary:
23500.00 GBP / Year
aqa.org.uk Logo
AQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 GCSEs (or equivalent) at grades 4+ (A-C) including Maths and English
  • The ability to work independently and as part of a team
  • Resilience, flexibility, and the ability to adapt to change and uncertainty
  • A focus on customer service with a positive, ‘can do’ attitude
  • Practical, organised individual with good communication skills and a proactive approach
Job Responsibility
Job Responsibility
  • Assist with meetings and events by setting up rooms, providing audio-visual support, and helping colleagues with booking tools and service requests
  • Carry out building checks, support minor repairs, and work with facilities teams to keep the office safe, and compliant
  • Provide administrative support by maintaining records, managing stationery and post, and helping with planned site improvements
  • Support visitor management, access control, contractor bookings, and onboarding new starters
  • Communicate confidently with colleagues and guests to ensure a professional and welcoming experience, while assisting with admin tasks such as processing invoices and raising purchase orders
  • Assist with inspections, audits, and emergency response activities, including first aid and incident management
  • Shadow HSE colleagues during adjustment requests to learn how workplace safety is maintained
  • Support the Sustainability team by gathering building data, promoting eco-friendly behaviours, and helping implement Net Carbon Zero initiatives
What we offer
What we offer
  • Fully funded apprenticeship
  • Supportive team
  • Mentoring from Senior Leadership
  • A buddy to guide you through the programme
  • Working on real, projects that make an impact
  • Accredited interpersonal skills training programme, including presenting, influencing and problem solving
Read More
Arrow Right

Service Apprentice

We are looking for a motivated Apprentice Field Service Technician to join our P...
Location
Location
United States , Tomah; Black River Falls; Fond du Lac; Stevens Point; Janesville
Salary
Salary:
Not provided
rhymebiz.com Logo
Rhyme
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent required
  • Strong mechanical aptitude and willingness to learn
  • Basic computer skills and a desire to expand technical expertise in office equipment repair
  • Effective verbal and written communication skills
  • Excellent organizational skills and ability to multi-task
  • Flexible mindset and ability to adjust to changing job demands
  • Valid driver’s license is required
  • Previous experience or exposure to repairing copiers, printers, or other office equipment is preferred but not necessary
  • Knowledge of Xerox, Sharp, HP, and/or Kyocera products is a plus
Job Responsibility
Job Responsibility
  • Assist in troubleshooting, diagnosing, and resolving issues on office equipment, including copiers and printers, at client locations
  • Support the inspection and preventative maintenance of equipment during service calls to ensure it operates at peak performance
  • Accurately document work performed, including parts used and service provided, using our mobile app
  • Communicate with dispatch and organize daily service calls using a mobile app
  • Assist in maintaining parts inventory by reporting parts used and verifying proper restock
  • Travel to various client locations, ensuring excellent customer service and providing timely solutions
  • Work under the guidance of experienced technicians while gradually developing technical skills and knowledge
What we offer
What we offer
  • Paid time off for volunteering in the community (8 hours annually)
  • Tuition reimbursement program with up to $5k per calendar year to further your education
  • Comprehensive benefits package including medical, dental, vision, HRA, life, disability, and 401k with competitive match
  • Annual company events (picnics, holiday parties, and sports outings) to help foster team camaraderie
  • Ongoing training and support through Rhyme University to ensure your success in the role
  • Work alongside a talented team that cares about your growth and achievements
  • Fulltime
Read More
Arrow Right

Customer and Product Apprentice

Shape the future, starting with yours - Join AQA as a Customer and Product Appre...
Location
Location
United Kingdom
Salary
Salary:
23500.00 GBP / Year
aqa.org.uk Logo
AQA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 GCSEs (or equivalent) at grades 4+ (A-C) including Maths and English
  • Good IT skills, including Microsoft Office
  • Curiosity about customer experience and education
  • Ability to manage time and priorities effectively
  • A collaborative and inclusive mindset
  • Good communication skills
  • Proactive, customer-focused individual who enjoys working with others and is eager to learn
  • Willingness to take on new challenges
Job Responsibility
Job Responsibility
  • Rotate through three core areas within Customer and Product departments - Customer Success, Product Development, and Marketing & Brand
  • Support service teams by analysing customer feedback, identifying areas for improvement, and contributing to initiatives that enhance the customer journey
  • Help shape products by conducting market research, analysing user needs, and supporting planning across the product lifecycle
  • Assist with campaign planning and content creation across digital channels, while helping track performance and optimise brand presence
What we offer
What we offer
  • Fully funded apprenticeship
  • Supportive team
  • Mentoring from Senior Leadership
  • A buddy to guide you through the programme
  • Working on real projects that make an impact
  • Accredited interpersonal skills training programme, including presenting, influencing and problem solving
  • Fulltime
Read More
Arrow Right

Administrative Apprentice

This Customer Service Practitioner Level 2 Standard apprenticeship is ideal for ...
Location
Location
United Kingdom , Ipswich
Salary
Salary:
Not provided
dpl-group.co.uk Logo
DPL Group ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • GCSE grades 4 (C) or above in at least five subjects but must include Mathematics and English Language
  • Work related experience and other sector related qualifications will be considered for mature applicants
  • Ideally you will be working in building services or a related sector
  • GCSE English Language (Grade 4 (C) or above)
  • GCSE Mathematics (Grade 4 (C) or above)
  • Has good knowledge of Microsoft Excel and general IT systems
  • Communicates clearly and confidently, both face-to-face and over the phone
  • Enjoys working as part of a team and contributing to shared goals
  • Is proactive, organised, and detail-focused
  • Brings a positive, “can-do” attitude to the workplace
Job Responsibility
Job Responsibility
  • Providing general administrative support to the team
  • Handling incoming calls and emails with professionalism
  • Managing data entry and maintaining accurate records
  • Supporting document preparation and filing
  • Assisting with scheduling meetings and organising office logistics
  • Engaging with internal teams and clients to ensure smooth communication
Read More
Arrow Right

Apprentice In Villa Dining Server

Our jobs aren't just about putting food on the table that our guests will enjoy ...
Location
Location
Indonesia
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • Less than 1 year related work experience
  • No supervisory experience required
  • No license or certification required
  • Ability to stand, sit, or walk for extended time
  • Ability to move over sloping, uneven, or slippery surfaces
  • Ability to read and visually verify information
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Job Responsibility
Job Responsibility
  • Setting tables
  • Communicating with the kitchen
  • Interacting and serving guests
  • Cleaning work areas and supplies
  • Delivering memorable and unique dining experiences
  • Ensuring food and drinks are served properly
  • Following company policies and procedures
  • Upholding quality standards
  • Maintaining professional uniform and personal appearance
What we offer
What we offer
  • Opportunity to be proud of the work you do
  • Chance to work with amazing global team
  • Professional development and training
  • Equal opportunity employment
  • Inclusive work environment
  • Fulltime
Read More
Arrow Right

Administrator Apprentice

We are looking for a motivated and proactive Administrator Apprentice to support...
Location
Location
United Kingdom , Roche
Salary
Salary:
7.55 GBP / Hour
adamsmorey.com Logo
ADAMS MOREY LTD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A positive attitude and willingness to learn
  • Strong attention to detail
  • Good communication skills
  • Basic IT skills (Microsoft Office or similar)
  • Ability to work as part of a team
  • Reliable, organised, and proactive
Job Responsibility
Job Responsibility
  • Providing general administrative support to the team
  • Managing incoming calls and emails
  • Maintaining accurate records and filing systems
  • Assisting with data entry and updating internal systems
  • Supporting customer service and service desk operations
  • Helping with ordering, invoicing, and document processing
  • Contributing to the smooth daily running of the depot
What we offer
What we offer
  • 30 days holidays including 8 bank holidays
  • Company sick pay
  • Company pension with the option to salary sacrifice
  • 50% NI saving reinvested into your pension pot
  • Genuine career development and pathways with DAF Academy
  • Award winning apprenticeship program
  • Apprentice equipment scheme
  • Employee Assistance program
  • Cycle to work scheme
  • My Staff shop – access to hundreds of discounts
  • Fulltime
Read More
Arrow Right

Parts Apprentice

We are a small team, with a Parts Supervisor, a Parts Advisor and warehouse oper...
Location
Location
United Kingdom , Cotabridge Depot
Salary
Salary:
Not provided
sanyuk.com Logo
SANY UK & Ireland
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Candidates who want to kickstart their career in the automotive industry and who are keen to learn
  • Must be dedicated and have a proactive approach to work and learning
  • Able to prioritise and work to timelines
  • Willingness to work in a practical environment using own initiative
  • Good IT skills and an ability to pick up new systems and processes quickly
  • Attention to detail
  • Must have or expect to gain National 4 or above in English and Maths
Job Responsibility
Job Responsibility
  • Assisting customers to order the right parts
  • Receiving and dispatching parts
  • Helping solve customer enquiries face to face and over the phone and email
  • Process sales transactions, including raising invoices and credits for goods supplied and handling returns
  • Co-ordinate with other departments, such as the service desk and the workshop
  • Compile parts from job cards for repairs being carried out in the workshop
What we offer
What we offer
  • Career development and support from day one
  • Level 3 qualification in Vehicle Parts Operations
  • 33 days holiday (including Bank Holidays)
  • Excellent benefits package including group life insurance
  • Gain an SCQF Level 6 in Parts Operation
  • Fulltime
Read More
Arrow Right