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Apprentice Customer Service Agent

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Breedon Group plc

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Location:
United Kingdom , Buxton

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

21257.60 - 23316.80 GBP / Year
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Job Description:

Earn as you learn, combining college study for a Level 2 in customer service with industry experience at the largest independent construction materials group in the UK. Supporting a customer base from domestic to commercial clients to large contractors, local authorities, and government bodies.

Job Responsibility:

  • Support us to work with a customer base from domestic to commercial clients to large contractors, local authorities, and government bodies
  • Dealing with customer orders on the phone
  • Dealing proactively with any queries and complaints
  • Keeping customers up to date with progress
  • Making our customers happy by being proactive and innovative

Requirements:

  • Must have GCSE maths and English with a minimum grade 4
  • An organised person, who loves variety
  • A positive attitude
What we offer:
  • Pension
  • 25 days annual leave, plus bank holidays on top
  • Share Saver Scheme
  • Life Assurance
  • Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands
  • Broad learning opportunities and career progression pathways
  • Being paid to go to gain qualifications
  • Full company funding of any fees for qualifications and training
  • No need to buy your own kit or any work equipment
  • No shifts, no nights, no weekends
  • A 40-hour week, with Monday-to-Friday daytime hours
  • Support from a community of apprentices
  • A collaborative and comprehensive induction
  • A huge variety of potential career progression pathways at a stable, thriving business

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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