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Apprentice Customer Service Agent

breedongroup.com Logo

Breedon Group plc

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Location:
United Kingdom , Durham Gate Office, County Durham

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Contract Type:
Not provided

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Salary:

21257.60 - 23316.80 GBP / Year

Job Description:

Apprentice Customer Service Agent role combining college study for a Level 2 in customer service with industry experience at the largest independent construction materials group in the UK. Earn as you learn, with no shifts, nights, or weekends; a 40-hour week, with Monday-to-Friday daytime hours.

Job Responsibility:

  • Support us to work with a customer base from domestic to commercial clients to large contractors, local authorities, and government bodies
  • Dealing with customer orders on the phone
  • Dealing proactively with any queries and complaints
  • Keeping customers up to date with progress
  • Making our customers happy by being proactive and innovative

Requirements:

  • Must have GCSE maths and English with a minimum grade 4
  • An organised person, who loves variety
  • A positive attitude
What we offer:
  • Pension
  • 25 days annual leave, plus bank holidays on top
  • Share Saver Scheme
  • Life Assurance
  • Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands
  • Broad learning opportunities and career progression pathways

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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