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Have you always had that knack for being organised? Do you like working with other people? Does a role that has lots of variety interest you? If so, perhaps working as a Customer Service Agent in a quarry, cement or asphalt site is your career call. Earn as you learn, combining college study for a Level 2 and 3 in customer service with industry experience at the largest independent construction materials group in the UK.
Job Responsibility:
Support us to work with a customer base from domestic to commercial clients to large contractors, local authorities, and government bodies
Dealing with customer orders on the phone
Dealing proactively with any queries and complaints
Keeping customers up to date with progress
Making our customers happy by being proactive and innovative
Requirements:
Must have GCSE maths and English with a minimum grade 4
An organised person, who loves variety
A positive attitude
What we offer:
Being paid to go to gain qualifications
earn as you learn, without having to ‘work the time back’
Full company funding of any fees for qualifications and training
No need to buy your own kit or any work equipment
No shifts, no nights, no weekends
a 40-hour week, with Monday-to-Friday daytime hours
A competitive salary significantly higher than the national minimum wage for apprentices
Support from a community of apprentices
a collaborative and comprehensive induction
A huge variety of potential career progression pathways at a stable, thriving business
Pension
25 days annual leave, plus bank holidays on top
Share Saver Scheme
Life Assurance
Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands
Broad learning opportunities and career progression pathways