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Kinaxia Logistics Limited Logo Kinaxia Logistics Limited · Logistics

Apprentice Customer Service Administrator

United Kingdom, Washington · Job Posted March 22, 2026
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Job Description

Fresh Freight Goup are recruiting an Apprentice Customer Service Administrator to join their team at their site in Washington. Mon – Friday 40 hours per week National Minimum Wage, age relevant Course: Customer Service Practitioner Level 2 Start date: 2026

Job Responsibility

  • Calling customers and informing them of dates and times of deliveries
  • Answering customer calls and managing customer enquiries
  • Ensuring all paperwork and emails are organised within Customer Service departmental functions
  • Making sure POD’s are uploaded correctly into relevant systems for customers
  • Monitoring deliveries to customers ensuring deliveries are made on time

Requirements

  • Able to work in a fast paced environment
  • Clear communication skills
  • Attention to detail
  • Hard working, positive and flexible attitude
  • Team player
  • Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process.

What we offer

  • Life assurance
  • Pension
  • Full Uniform and PPE
  • Onsite Parking
  • Cycle to work scheme
  • Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
  • Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)
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