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Fresh Freight Goup are recruiting an Apprentice Customer Service Administrator to join their team at their site in Washington. Mon – Friday 40 hours per week National Minimum Wage, age relevant Course: Customer Service Practitioner Level 2 Start date: 2026
Job Responsibility:
Calling customers and informing them of dates and times of deliveries
Answering customer calls and managing customer enquiries
Ensuring all paperwork and emails are organised within Customer Service departmental functions
Making sure POD’s are uploaded correctly into relevant systems for customers
Monitoring deliveries to customers ensuring deliveries are made on time
Requirements:
Able to work in a fast paced environment
Clear communication skills
Attention to detail
Hard working, positive and flexible attitude
Team player
Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process.
What we offer:
Life assurance
Pension
Full Uniform and PPE
Onsite Parking
Cycle to work scheme
Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)