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Appointments Lead

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360 Resourcing Solutions

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Location:
United Kingdom , Chichester

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Category:
-

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Contract Type:
Not provided

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Salary:

30000.00 - 32500.00 GBP / Year
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Job Description:

You will manage and develop a team of Appointment Coordinators while ensuring accurate, efficient appointment scheduling across all services. Acting as the escalation point for complex issues, you’ll work closely with clinicians, patients and internal teams to ensure a smooth, high-quality service.

Job Responsibility:

  • Manage a team of Appointment Coordinators
  • Oversee appointment scheduling, capacity and utilisation
  • Resolve complex scheduling issues and act as escalation point
  • Ensure clear communication with patients, clinicians and teams
  • Maintain data accuracy, GDPR compliance and quality standards
  • Identify and implement process improvements

Requirements:

  • Experience in healthcare administration or appointment coordination
  • Must have previous managerial experience, leading a team
  • Strong organisational and communication skills
  • Confident using scheduling systems and Microsoft Office
  • Understanding of confidentiality and data protection
  • Positive, professional and solutions-focused approach
What we offer:
  • 28 days annual leave plus bank holidays
  • 3 paid “festive days”
  • Private Health Insurance
  • Employee Discount Platform
  • EAP Service
  • Pension Contribution
  • Training and development opportunities
  • A culture that challenges the norm – as a family run business, we know how important a fair, flexible employer that listens and cares is. We are dedicated to continuing to build a culture where people enjoy work, can thrive in their role and are supported from day one

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
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