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Join an innovative team that delivers core Copilot Shared Services for our flagship Office Apps such as Word, Excel, and PowerPoint. Our mission is to deliver the next generation of personalized Copilot experiences leveraging best of breed Microsoft technologies across Copilot Platform, Microsoft Substrate, and beyond. Within Copilot Shared Services, we apply new foundational LLMs, create advanced ML techniques, develop rich algorithms, and leverage AI and the skills of Applied Science to accelerate developmental advancements and improve quality of our customer experiences. We invest in agentic solutions and are working to advance methods of evaluation and automated customer solutions.
Job Responsibility:
Define, lead, and implement advanced, repeatable evaluation for the next generation of model generated suggested user actions
Conduct research projects and workstreams that directly benefit our customers, drive positive usage, and improve Microsoft’s core productivity products
Lead advanced prompt engineering, selecting and fine-tuning LLMs, design and manage evaluation datasets, develop concepts for more efficient and accurate solutions, and researching and assessing different architectures and approaches from across the M365 ecosystem
Collaborate and coordinate with people in a range of roles, including researchers, engineers, product managers, designers, and product leaders and other key product stakeholders
Generate ML / AI based models that can be shipped to customers to improve their experience and used internally to generate data insights to shape the features and products we ship to customers
Teach, guide, and tutor colleagues without research backgrounds in state-of-the-art techniques and research best practices
Many of the things you will try should lead to unexpected outcomes. You must be comfortable learning from experience, developing new hypotheses, and iterating
Sharing project outcomes and insights with others via a range of means, including publication, to enable others to build on your work and to contribute to the understanding of our products as cutting-edge and science driven
Requirements:
Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 2+ years related experience (e.g., statistics, predictive analytics, research)
OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience
OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field
OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check
Nice to have:
Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 5+ years related experience
OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience
OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience