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You will join the Demand Data & Analytics team at Lounge by Zalando, the scientific brain powering our Marketing Department. By blending statistical rigor with Machine Learning, we determine how we talk to millions of customers every day across all our marketing channels. We are a collaborative team that believes great science happens when ideas are shared openly, ownership is distributed, and engineers and scientists grow together. You will work alongside other Applied Scientists, Software Engineers, Marketing Managers and Analysts in a full-cycle environment, from discovery to production.
Job Responsibility
Build and own personalization systems: develop recommendation models (content-based, collaborative filtering, ranking) that directly shape what customers see in emails and push notifications
Drive predictive modeling
lead CLV prediction, churn and other propensity models that turn complex data into actionable strategies for our Marketing teams
Design rigorous experiments: own A/B tests and incrementality experiments to measure the true causal impact of CRM campaigns and personalization initiatives on revenue and long-term customer value
Integrate science into production: partner with Engineering to bring models into production, defining feature stores, data pipelines and monitoring frameworks
Bridge science and business: translate model results and their limitations into clear, structured insights that influence campaign and personalization roadmaps
Elevate the team: actively participate in code reviews, share ideas in a culture of open collaboration, mentor peers and be mentored in return
Requirements
Master's degree (or equivalent) in a quantitative field such as Statistics, Data Science, Computer Science, Mathematics, Engineering or Economics
3–5 years of industry experience, ideally in e-commerce or digital marketing, building and shipping recommendation systems, segmentation models, propensity or predictive LTV models
comfortable with both statistical foundations and ML techniques
proficient in Python, SQL and PySpark (Databricks)
understand experimentation and applied causal inference, with hands-on experience in A/B testing and incrementality testing
enjoy communicating with non-technical stakeholders
thrive in an environment where ideas are challenged respectfully, ownership is real, and the team's success matters as much as your own
Nice to have
Deep learning experience is a genuine plus
What we offer
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
2 paid volunteering days a year
Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review