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Applied AI Engineer

United States, San Francisco 200000.00 - 325000.00 USD / Year · Job Posted February 18, 2026
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Job Description

As an Applied AI Engineer at Serval, you’ll help build the intelligence behind our platform - the foundational AI agents that reason, act, and automate complex IT workflows. Your work will apply cutting-edge models and techniques in creative, real-world ways to convert repetitive IT processes into intelligent automation.

Job Responsibility

  • Design, build, and deploy AI-powered features from the ground up
  • Develop and optimize Serval’s applied AI systems — from model selection and fine-tuning to inference and evaluation pipelines
  • Integrate AI capabilities into production environments, ensuring reliability, scalability, and performance
  • Collaborate across engineering and product to bring new customer experiences to life
  • Continuously evaluate model performance and improve results based on data and user feedback
  • Help establish AI engineering best practices and raise the technical bar across the team

Requirements

  • Experience as a software engineer or machine learning engineer with a focus on applied AI
  • Proven experience developing and deploying production-grade AI systems, ideally leveraging large language models or foundation models
  • Experience with prompt engineering, fine-tuning, or evaluation techniques for LLMs
  • Comfort working with APIs, data pipelines, and cloud environments (AWS, GCP, or similar)
  • Deep appreciation for delivering high-quality user experiences, not just high-performing models
  • Excellent communication skills and ability to thrive in a fast-paced, collaborative startup environment
  • Degree in Computer Science or a related technical field

Nice to have

  • Experience building AI-native applications or tools that use LLMs in production
  • Familiarity with our stack: Go, gRPC, React, TypeScript, Kubernetes, AWS, and Terraform
  • Early-stage startup experience or a track record of zero-to-one product development
  • Experience with retrieval-augmented generation (RAG), vector databases, or orchestration frameworks

What we offer

  • Offers Equity
  • Comprehensive health coverage
  • Flexible PTO
  • Daily lunches and snacks
  • Onsite gym access
  • Regular team events and offsites

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