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The Sr Associate Dev/Ops position offers a unique opportunity to join a fun, innovative engineering team within the AI & Data Science (AI&D) organization. You’ll work on next-generation capabilities and services in Applied AI & Automation using innovative COTS products, open-source software, frameworks, tools, and cloud computing services. The role also emphasizes demonstrating these capabilities to support critical business operations and initiatives, in ensuring quality, compliance, and performance across Amgen’s Applied AI & Automation Footprint.
Job Responsibility:
Play a key role in working with a global team of Automation and DevOps engineers contributing to a growing internal AI & Automation Platforms and Solutions management practice
Design, develop, and deploy automation workflows using UiPath, or Power Automate depending on system context and integration needs
Integrate LLMs and AI services into RPA pipelines for intelligent document processing, contextual decision-making, summarization, chat-based interfaces, and GenAI-enhanced user workflows
Develop prompt frameworks, API connectors, and modular AI building blocks using Python, JavaScript, or similar languages
Work with Cross-Functional Teams and Business Process Owners to ensure automation aligns with AI&D’s digital product strategy
Ensure Agile methodologies are strictly adhered to, including sprint planning, backlog grooming, and iterative delivery of value
Stay current with the latest AI/ML and GenAI tooling and actively contribute to internal knowledge-sharing forums
Effective product demonstrations for internal and external collaborators
Ensure solutions are secure, scalable, reliable, and aligned with enterprise architecture standards
Drive DevOps solution engineering practices for platform and solutions availability, performance monitoring, incident management, and cost optimization of AI and automation services
Oversee the day-to-day management of automation solutions, ensuring that they meet performance, security, and availability requirements
Analyze customer feedback and support data to identify pain points and opportunities for service improvement
Evaluate and recommend technologies and tools that best fit the solution requirements
Enforce data standards, governance policies, and best practices
Requirements:
Any degree and 4 to 8 years of Computer Science, IT or related field experience
Expertise in Intelligent Automation with experience in automations tools like UiPath & Power Automate, GenAI Tools/LLMs and Agentic AI
Experience in working in engineering teams and working in agile methodology, including Product Teams and Product Development models
Extensive knowledge of common automation and AI design patterns and their application in software development
Experience in a variety of programming languages like Python, automation and AI platforms like UiPath, Power Platform, development frameworks, and Cloud Platforms like AWS
Experience directing solution design, business processes redesign and aligning business requirements to technical solutions in a regulated environment
Nice to have:
Knowledge of GenAI tooling: vector databases, RAG pipelines, prompt-engineering DSLs and agent frameworks (e.g., LangChain, Semantic Kernel)
Experience managing change and driving adoption of new digital technologies across large or regulated enterprises
Strong solution design and problem-solving skills
Experience in developing differentiated and deliverable solutions
Ability to analyze client requirements and translate them into solutions
Excellent critical-thinking and problem-solving skills
Strong communication and collaboration skills
Demonstrated awareness of how to function in a team setting