This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As our Application Technician, you will play a pivotal role in showcasing our cutting-edge equipment and supporting the sales process. Your responsibilities will encompass conducting equipment demonstrations, providing technical support to both customers and the sales team, and maintaining our demonstration suite. Your proactive approach will be crucial in directly influencing our sales success and customer satisfaction.
Job Responsibility:
Planning, setting up and delivering machine and software demonstrations, tailored to highlight the features and benefits of our equipment (in person and online)
Collaborate with Sales Account Managers to demonstrate our range of equipment and applications to new and existing customers, with the goal of driving machine sales
Working with Customer Relationship Executives to showcase our products and software, aiming to sell upgrades and additional tooling
Handling administration and post demonstration tasks, including documenting details of the demo, tidying the demo suite and returning / disposing of materials
Conducting test demos for new and existing customers
Maintaining the demonstration suite to ensure it is always clean, smart, presentable, and fully operational, ensuring all machines and tooling are in perfect working condition
Provide technical assistance to customers over the phone, offering guidance on selection, material setting and application queries
Deliver technical advice, training sessions and assistance to Sales Account Managers, Marketing Manager and Customer Relationship Executives to enhance the sales process
Represent us at trade shows, exhibitions, and open days, setting up and demonstrating our equipment
Requirements:
Proactive and enthusiastic about demonstrating and selling equipment
Strong organisational skills with a keen eye for detail
Excellent technical knowledge and the ability to troubleshoot and advise on machine settings
Effective presentation skills for engaging with customers and supporting sales
Flexibility to handle a variety of tasks and responsibilities as needed