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Applications Support Technology Lead Analyst

https://www.citi.com/ Logo

Citi

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Location:
India, Pune

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within their field. This role involves partnering with various teams to ensure system and technology requirements are met, identifying potential risks, and implementing solutions. Demonstrated leadership and problem-solving skills are essential.

Job Responsibility:

  • Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
  • identify and define necessary system enhancements
  • analyze existing system logic, identify problems
  • recommend and implement solutions
  • provide expertise in area and an advanced level of understanding of the principles of apps support
  • formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution
  • document requirements
  • work closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
  • consider implications of technology application to the current environment
  • identify risks, vulnerabilities and security issues
  • communicate impact
  • propose risk mitigation options
  • act as advisor or coach to new or lower level analysts
  • allocate work
  • provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions
  • directly impact the business by influencing strategic functional decisions through advice and counsel
  • persuade and influence others through strong communication and diplomacy skills

Requirements:

  • OpenShift
  • Mongo & Oracle Database
  • Unix
  • Shell Scripting
  • ITRS
  • App Dynamics
  • Grafana
  • 13+ years experience
  • Practical problem solving and strategic thinking skills
  • Demonstrated leadership, interpersonal skills and relationship building skills
  • Service oriented attitude
  • Ability to work in a fast-paced environment
  • Experience working or leading requirement gathering efforts for multiple large development projects at one-time
  • Proficient using basic technical tools and systems
  • Good interpersonal and communication skills

Nice to have:

  • Experience working or leading requirement gathering efforts for multiple large development projects at one-time
  • demonstrated leadership, interpersonal skills and relationship building skills

Additional Information:

Job Posted:
August 20, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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