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Citi Logo Citi · IT - Administration

Applications Support Tech Lead Analyst

India, Chennai · Job Posted May 27, 2026
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Job Responsibility

  • Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
  • Identify and define necessary system enhancements
  • Analyze existing system logic, identify problems
  • Recommend and implement solutions
  • Provide expertise in area and an advanced level of understanding of the principles of apps support
  • Formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution
  • Document requirements
  • Partner with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals
  • Work closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
  • Consider the implications of the application of technology to the current environment
  • Identify risks, vulnerabilities and security issues
  • Communicate impact
  • Propose risk mitigation options
  • Act as advisor or coach to new or lower level analysts
  • Allocate work
  • Provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions
  • Directly impact the business by influencing strategic functional decisions through advice, counsel or provided services
  • Persuade and influence others through strong and comprehensive communication and diplomacy skills
  • Perform other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements

  • 6-10 years experience
  • Practical problem solving and strategic thinking skills
  • Demonstrated leadership, interpersonal skills and relationship building skills
  • Service oriented attitude
  • Ability to work in a fast-paced environment
  • Experience working or leading requirement gathering efforts for multiple large development projects at one-time
  • Proficient using basic technical tools and systems
  • Good interpersonal and communication skills
  • Bachelor’s/University degree
  • Master’s degree preferred
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