Applications Support Tech Lead Analyst, Citi

Citi

Location:
United States, Irving

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

151400.00 - 153200.00 USD / Year

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Job Description:

Citibank is seeking an Applications Support Tech Lead Analyst for its Irving, Texas location, requiring technical expertise and management skills to maintain applications in production and resolve issues while ensuring performance and stability across environments.

Job Responsibility:

Manage, maintain and support applications across different operating environments, focusing on stability, quality and functionality against service level expectations
Provide technical and business support for users of Citi Applications to help the business succeed
Resolve priority incidents by providing required solutions to maintain stability of applications during business hours
Review and develop application contingency plans to ensure availability to users
Assess risk and impact of production issues, and escalate to the business and technology management in a timely manner
Perform design and development review of the code in accordance to the coding standards and adherence to the design blueprint
Design and develop code to automate manual system touchpoints and repetitive tasks to improve efficiency and reliability
Handle outages performing root cause analysis and providing architectural and engineering recommendations to the application teams
Lead the team for production readiness, participating in budget management, and handling day-to-day staff management issues, including resource management and allocation of work within the team/project

Requirements:

Bachelor’s degree, or foreign equivalent, in Information Technology, Information Management or related field
7 years of progressive, post-baccalaureate experience as a Technical Manager, Technical Lead, Application Support Manager, or related position involving applications stability maintenance and user and business supports in the global financial services industry
Handling applications in Production
OpenShift
Kubernetes
log analysis with Kibana
SQL
MongoDB
Java
J2EE
Unix
Shell Scripting
Sybase
Relational database management systems and Oracle
Cloud computing
DevOps support
Tableau
Agile methodologies
Chrome Dev Tools

What we offer:

Medical
dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
May 29, 2025

Expiration:
July 11, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Applications Support Tech Lead Analyst

Citi

Location:United States, Irving

Category:IT - Administration

Contract Type:Employment contract