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Applications Support Senior Manager

https://www.citi.com/ Logo

Citi

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Location:
United States , Irving, Texas

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

209394.00 USD / Year
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Job Description:

Citibank, N.A. seeks an Applications Support Senior Manager for its Irving, Texas location. Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Responsibility:

  • Plan, initiate, and manage information technology (IT) projects
  • Develop UAT optimization strategy building, environment setup, planning, data preparations, test scenario creation, execution, defect reporting, regression testing
  • Use Oracle 11g, DB2, SQL Server, Teradata, Hadoop, Netezza
  • Involved in database administration, data warehousing, transaction management, database maintenance strategy building, role-base access control, data indexing and ETL
  • Provide technical oversight across systems and applications, managing production environment and working with business leaders
  • Gather business and functional requirements, analyze impact to current application, and plan for data deliveries
  • Collaborate with Chief Data Office and business users to review the requirements and conduct gap analysis
  • Work with Development to review cross-system integration dependencies
  • Oversee documentation of business requirement, technical design specifications, high level data flow, and logical and physical architecture
  • Consult stakeholders on project status, proposals and various technical issues such as system design and implementation
  • Analyze user needs to determine design feasibility and time and cost constraints
  • Determine system performance standard and manage the UAT process building scalable automation solutions
  • Provide strategic direction for data validation and use ETL technologies including Hadoop
  • Develop automation using Ab Initio and Shell scripting to meet liquidity, risk and regulatory requirements for daily and monthly submissions
  • Work with Development to troubleshoot errors, adapt new changes to hardware, upgrade interface, and improve performance
  • Collaborate on systems design and interfaces
  • Maintain and enhance existing platforms ensuring applications stability and control access to authorized users for authenticated datasets
  • Maintain immutable data stores to enable consistent reporting across domains
  • Establish User Access Management Process and manage ongoing data level access within the application
  • Validate data integrity loaded in contract warehouse to ledger balances
  • Evaluate reporting formats, costs, and security requirements to determine hardware configuration
  • Monitor equipment functioning to ensure system operates in conformance with specifications
  • Manage projects using Agile methodology, track resource utilization, build knowledge repositories
  • Conduct planning sessions and share delivery approaches across the team
  • Estimate efforts with detailed development plan and drive timely delivery of projects

Requirements:

  • Requires a Bachelor’s degree, or foreign equivalent, in Computer Science, Information Technology, Engineering (any), or related field
  • 6 years of progressive, post-baccalaureate experience as a Consultant, Non-Production Support Manager, Lead Support Engineer, Software Engineer, or related position involving information technology project planning, execution and management
  • 6 years of experience must include: Oracle 11g, DB2, SQL Server, Teradata, Hadoop, Netezza
  • Ab Initio Graphical Development Environment (GDE), Co-Operating System (Co>Op), Web Services, Continuous Graphs, Enterprise Meta Environment (EME) Operations, Aginity Netezza
  • SQL, UNIX shell script, Python 3.x
  • Azure DevOps, Jira, Service Now
  • Database administration, data warehousing, transaction management
  • Database maintenance strategy building, role-base access control, data indexing and ETL
  • UAT optimization strategy building, environment setup, planning, data preparations, test scenario creation, execution, defect reporting, regression testing
  • Data validation strategy building
What we offer:
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
  • discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
March 04, 2026

Expiration:
April 09, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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